I am a highly skilled designer with a strong background in user-centered methodologies and strategic design. With a Bachelor's Degree in Strategic Design and a Postgraduate Diploma in Digital Innovation, I have honed my skills in conducting user research and providing valuable insights for strategic decision-making. I have contributed to the establishment of the Customer Service department at Grupo CASSA, applying user-centered methodologies and identifying growth opportunities in the market strategy. I have also led the end-to-end design process for the landing page of the Muzza LGI brand, from conception to high-fidelity prototype.
As a freelance designer, I have created and developed identities and corporate images for various brands. I have managed social media profiles on platforms such as Facebook, Instagram, and TikTok, conceptualizing and implementing digital strategies to maximize visibility and online interaction. I am proficient in design tools such as Photoshop, Illustrator, and Figma, and have experience in website design and management.
In my role as a Community Manager at Centro de Apoyo de Lactancia Materna, I managed platforms for three different brands, optimizing reach and increasing followers by 30% in 8 months. I conceptualized and designed educational materials, providing valuable resources for vulnerable communities. I am skilled in interorganizational collaboration, journey mapping, and user research, and have experience in internal communications and branding.