Jose SansiviriniJS
Looking for a job

Jose Sansivirini

@josesansivirini

Experienced UX & E-commerce Specialist focused on enhancing digital experiences.

El Salvador

What I'm looking for

I am looking for a role that values innovation and collaboration, where I can further develop my skills and contribute to impactful projects.

With over 8 years of experience as a UX & E-commerce Specialist, I have honed my skills in designing user experiences and optimizing digital platforms. My journey has been marked by a commitment to results-driven methodologies, including Design Thinking and data analysis, which have consistently led to increased conversions and enhanced customer satisfaction.

In my recent role at Miravia/Ali Express, I successfully designed and optimized the digital shopping experience, achieving a 5% increase in conversion rates. My collaboration with design and web development teams has resulted in intuitive interfaces that improved user navigation and reduced bounce rates. I am passionate about leveraging user feedback to identify friction points and implement effective solutions that enhance the overall customer journey.

My educational background includes a Master’s in E-commerce and Digital Marketing from EAE Business School in Madrid, which has equipped me with the latest strategies and insights in the digital marketing landscape. I am eager to bring my expertise in UX design and e-commerce to new challenges, driving impactful results for organizations.

Experience

Work history, roles, and key accomplishments

ME

E-commerce Specialist & UX Strategist

MIRAVIA/ALI EXPRESS

Feb 2023 - Jan 2025 (1 year 11 months)

Designed and optimized the digital shopping experience, achieving a 5% increase in conversion rates by streamlining payment and return processes. Collaborated with the design and web development team to create intuitive interfaces, improving user navigation and reducing bounce rates by 10%.

HU

UX Researcher

HUAWEI

Nov 2021 - Feb 2023 (1 year 3 months)

Implemented UX optimization strategies, leading initiatives to enhance user experience, increasing customer satisfaction by 18% and reducing product abandonment rates by 10%. Deployed user feedback tools to identify and resolve friction points in the customer journey.

MA

E-commerce & Marketing Specialist

MAPFRE

Mar 2021 - Oct 2021 (7 months)

Conducted user research and data analysis to identify key pain points in the customer journey, implementing improvements in email communication that reduced support requests by 10% and increased customer retention by 5%. Designed personalized email marketing strategies that improved audience engagement.

Education

Degrees, certifications, and relevant coursework

EAE Business School logoES

EAE Business School

Master’s, E-commerce and Digital Marketing

2021 - 2022

Completed a Master’s in E-commerce and Digital Marketing, focusing on advanced strategies for online business and digital marketing techniques.

Universidad Dr. José Matías Delgado logoUD

Universidad Dr. José Matías Delgado

Bachelor’s, Communication, Advertising & Marketing

2009 - 2014

Earned a Bachelor’s in Communication, Advertising & Marketing, gaining foundational knowledge in communication strategies and marketing principles.

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