Jose Sansivirini
@josesansivirini
Experienced UX & E-commerce Specialist focused on enhancing digital experiences.
What I'm looking for
With over 8 years of experience as a UX & E-commerce Specialist, I have honed my skills in designing user experiences and optimizing digital platforms. My journey has been marked by a commitment to results-driven methodologies, including Design Thinking and data analysis, which have consistently led to increased conversions and enhanced customer satisfaction.
In my recent role at Miravia/Ali Express, I successfully designed and optimized the digital shopping experience, achieving a 5% increase in conversion rates. My collaboration with design and web development teams has resulted in intuitive interfaces that improved user navigation and reduced bounce rates. I am passionate about leveraging user feedback to identify friction points and implement effective solutions that enhance the overall customer journey.
My educational background includes a Master’s in E-commerce and Digital Marketing from EAE Business School in Madrid, which has equipped me with the latest strategies and insights in the digital marketing landscape. I am eager to bring my expertise in UX design and e-commerce to new challenges, driving impactful results for organizations.
Experience
Work history, roles, and key accomplishments
Freelance Digital Marketing Consultant
Various Clients
Developed digital marketing strategies, content creation, market research and analysis, performance metrics evaluation, and ad campaign optimization across various digital platforms, ensuring an effective approach aligned with local market trends and target audiences.
E-commerce Specialist & UX Strategist
MIRAVIA/ALI EXPRESS
Feb 2023 - Jan 2025 (1 year 11 months)
Designed and optimized the digital shopping experience, achieving a 5% increase in conversion rates by streamlining payment and return processes. Collaborated with the design and web development team to create intuitive interfaces, improving user navigation and reducing bounce rates by 10%.
UX Researcher
HUAWEI
Nov 2021 - Feb 2023 (1 year 3 months)
Implemented UX optimization strategies, leading initiatives to enhance user experience, increasing customer satisfaction by 18% and reducing product abandonment rates by 10%. Deployed user feedback tools to identify and resolve friction points in the customer journey.
E-commerce & Marketing Specialist
MAPFRE
Mar 2021 - Oct 2021 (7 months)
Conducted user research and data analysis to identify key pain points in the customer journey, implementing improvements in email communication that reduced support requests by 10% and increased customer retention by 5%. Designed personalized email marketing strategies that improved audience engagement.
Education
Degrees, certifications, and relevant coursework
EAE Business School
Master’s, E-commerce and Digital Marketing
2021 - 2022
Completed a Master’s in E-commerce and Digital Marketing, focusing on advanced strategies for online business and digital marketing techniques.
Universidad Dr. José Matías Delgado
Bachelor’s, Communication, Advertising & Marketing
2009 - 2014
Earned a Bachelor’s in Communication, Advertising & Marketing, gaining foundational knowledge in communication strategies and marketing principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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