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May Merhi

@maymerhi

Support Services Supervisor at ECIL Center who improved team productivity by 20% through workflow optimization.

Lebanon
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At ECIL Center, I supervise Support Services and lead a team of administrative professionals. I improved team productivity by 20% through workflow optimization and task delegation.

I also digitized filing systems, reducing paper usage by 40%, and developed an onboarding program that reduced new hire ramp-up time by 30%. My work includes coordinating office operations and maintaining digital and physical records.

Previously, as Executive Administrative Assistant at ECIL Center, I coordinated more than 100 meetings annually and maintained medical and administrative filing systems. Earlier, as an Administrative Intern at Gezairi Transport S.A.L., I typed Air Waybills and FIATA Bills of Lading and entered accounting data.

Experience

Work history, roles, and key accomplishments

GS

Administrative Intern

Gezairi Transport S.A.L.

Jul 2007 - Jul 2007 (0 months)

Typed Air Waybills and FIATA Bills of Lading, ensuring accuracy in documentation. Entered accounting data and organized filing systems, contributing to improved efficiency.

Education

Degrees, certifications, and relevant coursework

MC

Matn University College

Diploma, Human Resources Management

Completed a Diploma in Human Resources Management in December 2023.

PC

Professional Accounting Training Center

Practical Accountant Training, Accounting

Completed practical accountant training in November 2021.

Arab Open University logoAU

Arab Open University

Bachelor of Arts, Business Administration

Earned a BA in Business Administration with a focus on Systems in 2007.

Open University logoOU

Open University

Bachelor of Arts, Arts

Grade: Second Class Honours

Awarded a Bachelor of Arts with Second Class Honours in October 2007.

MS

Machghara High School

Baccalaureate II, Experimental Sciences

Completed Baccalaureate II in Experimental Sciences in 2002.

Tech stack

Software and tools used professionally

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