Open to opportunities

Ross Pallotta

@rosspallotta

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Solutions-focused Technical Consultant driving enterprise software success.

United States

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What I'm looking for

I seek client-facing technical roles where I can design integrations, lead solution discovery, and drive implementation in collaborative, growth-oriented teams.

I am a Solutions Consultant and Technical Consultant with over five years delivering enterprise software solutions across regulated and complex environments, adept at translating customer challenges into configured, demo-ready solutions.

I have hands-on experience across platforms including Splunk, Salesforce, DigitalRoute, and integration tools like Workato, building proofs of concept, designing ETL and data-transformation workflows, and administering Splunk infrastructures with HEC and CloudWatch integrations.

I combine a consultative approach, strong communication, and stakeholder collaboration to guide projects from requirements discovery through UAT, implementation, and go-to-market readiness, and I hold certifications in Splunk Admin, DigitalRoute, Workato, DBT, Salesforce AI, and Atlassian Forge.

Experience

Work history, roles, and key accomplishments

Splunk Administrator

M&S Consulting

Apr 2024 - Sep 2025 (1 year 5 months)

Managed and administered Splunk infrastructure, implemented HEC and CloudWatch integration, and developed custom queries, dashboards, and alerts to improve monitoring and reliability.

Splunk HTTP Event Collector AWS Cloudwatch Dashboards Alerting Troubleshooting

DigitalRoute Consultant

M&S Consulting

Apr 2022 - Apr 2023 (1 year)

Designed and implemented ETL workflows on DigitalRoute MediationZone, refactored data transformation workflows, and integrated REST APIs for enrichment, aggregation, and validation of transaction records.

DigitalRoute MediationZone ETL REST APIs Git Data Validation

Project Manager / Salesforce Developer

M&S Consulting

Apr 2022 - Apr 2023 (1 year)

Engineered a custom Salesforce data model and developed a digital experience website, implemented permission sets and automated user registration flows to streamline user access and administration.

Salesforce Data Modeling Custom Objects Permission Sets User Flows Web Development

Mechanical Pre-Commissioning Technician

Dematic

Jan 2021 - Aug 2021 (7 months)

Learned and applied specifications and installation manuals for conveyor and sorting systems, collaborated with controls and installation teams, and performed troubleshooting and verification to meet client specifications.

Troubleshooting Team Collaboration

Education

Degrees, certifications, and relevant coursework

West Virginia University

Bachelor of Science, Mechanical Engineering

Activities and societies: Participated in trail building and community outreach within the local mountain biking community; organized group rides, trail building service days, and local DIY races.

Bachelor of Science in Mechanical Engineering from West Virginia University.