Skip to main content
JL
Open to opportunities

Jonathon Leach

@jonathonleach

I build measurable AI, cloud, and enterprise workflow platforms in production.

United States
Message

What I'm looking for

I'm looking to build and improve production AI, cloud, and enterprise workflow platforms where I can connect architecture, observability, evaluation, and experimentation to measurable product and operational outcomes.

I've spent 14+ years building, shipping, and measuring production systems, full-stack applications, and cloud-native platforms. At NTT DATA Business Solutions, I turn ambiguous operational problems into metrics, dashboards, review workflows, and regression checks.

In my current Solution Architect role, I own production improvements for enterprise and agentic workflow platforms from investigation through rollout and impact measurement. I've built evaluation frameworks that analyze task success, transfer patterns, containment rates, and failure points across production traffic.

I design React, Node.js, and REST API tooling that connects prompts, configurations, workflows, and outcomes for Product and Operations teams. I also instrument services with structured logs, metrics, and tracing across Docker, Kubernetes, and cloud environments.

Earlier, I built full-stack applications and SAP integrations, automated EDI/IDoc workflows, and improved reliability through Python, Bash, SQL, CI/CD, and observability. I mentor engineering teams on cloud-native architecture, SRE practices, and evaluation-first system changes.

Experience

Work history, roles, and key accomplishments

NS
Current

Solution Architect / Data & DevOps & SRE

NTT DATA Business Solutions

May 2022 - Present (4 years 4 months)

Own production improvements end-to-end for enterprise and agentic workflow platforms, including building eval frameworks, dashboards, and review workflows to analyze agent performance. Implemented CI/CD pipelines, observability with Prometheus, Grafana, and ELK, and used AI-assisted engineering workflows to accelerate delivery.

Education

Degrees, certifications, and relevant coursework

Central Michigan University logoCU

Central Michigan University

Bachelor of Science, Information Systems

2008 - 2012

Pursued a Bachelor of Science in Business Administration with a focus on Information Systems and Enterprise Software.

SA

SAP TERP10 Academy

SAP Certified Business Associate, Enterprise Software

2011 - 2011

Completed the SAP TERP10 certification program, gaining comprehensive knowledge of SAP ERP processes and integration.

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan