Rosie Jordan

Provide case administration within the Probation Service Court Team, reviewing reports and case records for accuracy and compliance with sentencing requirements. Identify and resolve discrepancies with courts and practitioners, process sensitive court documentation, and draft formal correspondence.

Managed a busy Probation Service reception within a high-risk environment, controlling building access, completing security checks, and monitoring safety concerns. Responded to safeguarding incidents, maintained confidentiality, and supported probation staff with administration.

Worked as a barmaid at The Bird in Hand, providing customer service and bar duties.

Self-employed cleaner providing cleaning services to businesses in St Ives.

Worked as a barmaid at The Turnpike Inn, with duties including customer care, taking bookings, cellar care, serving customers, occasional waitressing, making desserts, and KP-ing.

Supervised pub operations, including making drinks, changing barrels, opening and closing, training new staff, and cellar care.

Worked as a barmaid at The Golden Lion, responsible for opening and closing the pub, changing barrels, stock take, rota, and customer care.

Work experience at DB Law, including photocopying, organising sensitive information chronologically, filing, and collecting mail.

Assisted customers, managed and replenished stock, kept the shop tidy, served on the till, and engaged with customers about their holidays.

Certificate of Higher Education.