Looking for a job

Ria A

@riaa

Legal Secretary and hospitality operations professional with 9+ years delivering precise administration and client support.

United Kingdom

Message

What I'm looking for

I’m looking for a role where I can use my organisation and attention to detail to support clients, manage busy administration, and keep operations running smoothly—especially in a professional, confidential environment that values teamwork.

I’m a reliable, organised professional with strong attention to detail, bringing over 9 years’ experience across hospitality, retail, events, and recent legal secretary work. I’m confident managing admin tasks, handling client communication, and keeping day-to-day operations running smoothly in busy environments.

In my current role as a Secretary - Family Law, I provide administrative and secretarial support to the Family Law team by preparing legal documents, managing diaries, and maintaining case files. I liaise with clients and third parties, ensuring sensitive matters are handled professionally and confidentially.

Previously, I’ve led teams in retail settings as a Shift Leader and Duty Manager, managing store operations, customer service, stock rotation, and financial processes including reconciling tills. I’ve also used systems such as Connect and supported service delivery for customers using daily tools and processes.

With experience as an Event Coordinator and a background in BA Event Management, I’ve managed enquiries, coordinated bookings, and prepared quotes and detailed function sheets. I bring proven training in First Aid, Food safety, COSHH, and Fire safety, and I work hard to ensure seamless, compliant event execution.

Experience

Work history, roles, and key accomplishments

Current

Family Law Secretary

Current

Wards Solicitors

Jan 2025 - Present (1 year 5 months)

Provided administrative and secretarial support to the Family Law team, preparing legal documents, managing diaries, and maintaining case files. Liaised with clients and third parties and handled sensitive matters with confidentiality.

Docusign Client Communication Confidentiality Time Management Administrative Support

Shift Leader

One Stop Stores

Jan 2024 - Jan 2025 (1 year)

Led store operations and a team to deliver excellent customer service while maintaining a clean, well-stocked environment through stock rotation. Handled financial transactions, reconciled tills, and supported deliveries and daily routines.

Team Leadership Customer Service Stock Rotation Till Reconciliation Financial Transactions Evri Collect+ Handling Connect Management System

Event Coordinator

Old Down Estate

Jan 2023 - Jan 2024 (1 year)

Managed enquiries and coordinated school trips, accommodation bookings, and seasonal park activities as well as private client events. Prepared quotes, produced function sheets, and coordinated day-of details while maintaining compliance with safety and regulatory requirements.

Event Coordination Quote Preparation Function Sheet Creation Compliance Management First aid Food Safety Fire Safety

Duty Manager

The Student's Union

Jan 2021 - Jan 2023 (2 years)

Managed deliveries and financial records, addressed customer queries and complaints, and oversaw pricing and stock control. Supported other union departments, including front-of-house and café duties, and occasionally stepped in as duty manager.

Financial Record Keeping Stock Control Customer Service Delivery Management Leadership Opening Closing Routines

Bartender and Front of House

The Anchor Inn

Jan 2020 - Jan 2021 (1 year)

Served drinks and food while maintaining a clean, sanitary front-of-house area and supporting both casual bar and formal dining service. Monitored stock levels, greeted customers, and assisted with day-to-day venue operations.

Food Service Teamwork Point Of Service Workflow Customer greeting

Customer Service Assistant

One Stop Stores

Jan 2017 - Jan 2020 (3 years)

Provided customer service by welcoming customers, keeping the store clean and well-presented, and accurately processing transactions at the till. Assisted with receiving and unpacking merchandise to maintain stock levels and supported parcel and lottery services.

Retail Customer Service Cash Handling Parcel Services (My Hermes)Lottery Machine Operation Receiving Unpacking Stock

Front of House

Shelly's Cafe

Jan 2016 - Jan 2017 (1 year)

Welcomed guests, took orders, and served food and drinks while ensuring cleanliness in the dining area. Completed opening/closing duties, restocked and sanitised surfaces, and followed food safety and hygiene standards.

Guest Service Order Taking Sanitising Opening Closing Duties Food Safety

Education

Degrees, certifications, and relevant coursework

Castle 6th Form

Business; Product Design; Art 3D

2024 -

Grade: A (Business), B (Product Design), A (Art 3D)

Sixth Form studies covering Business, Product Design, and Art 3D, with grades noted as A, B, and A.

Nottingham University

Bachelor of Arts, Event Management

2021 - 2025

Grade: 2:1 (Years 1–2) First Class Honours (Year 3)

Activities and societies: Active member in the Events society and production society at Nottingham. as well as the student union at Bournemouth

Completed a BA in Event Management at Bournemouth University with 2:1 results in Years 1–2 and First Class Honours in Year 3 at Nottingham University.