Roshan BesraRB
Open to opportunities

Roshan Besra

@roshanbesra

Dynamic professional with 3 years of experience in customer service.

India

What I'm looking for

I am looking for a role that challenges me and offers opportunities for growth and skill enhancement.

I am a dynamic and results-driven professional with three years of experience at Energizer Pvt Ltd. My journey has equipped me with the ability to adapt quickly and learn new skills, which has allowed me to deliver strong performance in diverse work environments. I have a proven track record of achieving business goals and driving efficiency, which I am eager to leverage in a challenging and growth-oriented role.

Throughout my career, I have honed my skills in content moderation and customer service, where I have developed a strong foundation in communication and technical skills. I have completed certifications in Basic to Advanced Excel and participated in workshops on Artificial Intelligence and Business Intelligence with Power BI, which have further enhanced my capabilities. I am enthusiastic about gaining new expertise and contributing to a team that values innovation and growth.

Experience

Work history, roles, and key accomplishments

EL

Sr. Customer Service Executive

Energizer IT Services Pvt Ltd

Apr 2022 - May 2025 (3 years 1 month)

Monitored and moderated content to ensure compliance with company guidelines and policies. Collaborated with cross-functional teams to resolve content-related issues and improve user experience.

Education

Degrees, certifications, and relevant coursework

SJ

St. Joseph’s Autonomous College Jakhama

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration degree. Focused on core business principles and management practices.

Tech stack

Software and tools used professionally

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Roshan Besra - Sr. Customer Service Executive - Energizer IT Services Pvt Ltd | Himalayas