Roshan Besra
@roshanbesra
Dynamic professional with 3 years of experience in customer service.
What I'm looking for
I am a dynamic and results-driven professional with three years of experience at Energizer Pvt Ltd. My journey has equipped me with the ability to adapt quickly and learn new skills, which has allowed me to deliver strong performance in diverse work environments. I have a proven track record of achieving business goals and driving efficiency, which I am eager to leverage in a challenging and growth-oriented role.
Throughout my career, I have honed my skills in content moderation and customer service, where I have developed a strong foundation in communication and technical skills. I have completed certifications in Basic to Advanced Excel and participated in workshops on Artificial Intelligence and Business Intelligence with Power BI, which have further enhanced my capabilities. I am enthusiastic about gaining new expertise and contributing to a team that values innovation and growth.
Experience
Work history, roles, and key accomplishments
Sr. Customer Service Executive
Energizer IT Services Pvt Ltd
Apr 2022 - May 2025 (3 years 1 month)
Monitored and moderated content to ensure compliance with company guidelines and policies. Collaborated with cross-functional teams to resolve content-related issues and improve user experience.
Education
Degrees, certifications, and relevant coursework
St. Joseph’s Autonomous College Jakhama
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration degree. Focused on core business principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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