Open to opportunities

Rosemary Obaro

@rosemaryobaro

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Skilled I.T Support and Creative Professional with technical expertise.

Nigeria

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What I'm looking for

I am looking for a role that fosters creativity and collaboration, where I can leverage my technical skills and contribute to innovative projects while growing professionally.

I am a dedicated I.T Support and Creative Professional with a strong track record in resolving complex technical issues and optimizing network performance. My experience spans across various roles, including I.T Administrator and Social Media Manager, where I successfully reduced resolution times and enhanced productivity for over 20 users. I have a passion for collaborating with interdisciplinary teams to streamline workflows and improve operational performance.

In addition to my technical skills, I excel in web design, branding, and content creation. I have managed multiple projects as a freelancer, delivering tailored solutions that exceed client expectations. My commitment to enhancing user engagement has led to significant improvements in brand recognition and customer retention for small businesses. I am focused on applying my technical expertise and creativity to contribute meaningfully to dynamic organizations.

Experience

Work history, roles, and key accomplishments

I.T Administrator/Social Media Manager

Living Proofs Bakery and Supermarket

Sep 2024 - Jan 2025 (4 months)

Managed I.T administration and social media strategies, resolving technical issues for over 20 users and enhancing productivity. Developed engaging content that increased social media engagement rates by 35%, while improving customer satisfaction through effective communication.

Technical Support Network Management Social Media Strategy Graphic Design User Training Content Creation Troubleshooting Brand Awareness

I.T Support Intern

Fanmilk PLC

Jan 2023 - May 2023 (4 months)

Provided technical support for hardware and software issues, ensuring optimal performance of network infrastructure. Collaborated with the I.T team to implement system upgrades and maintain security protocols.

Technical Support Networking Troubleshooting Software Configuration Security Protocols Team Collaboration

Freelance Creative/Website Designer

Self Employed

Jan 2018 - Jan 2024 (6 years)

Delivered tailored web design solutions and branding for various clients, achieving a 99% on-time delivery record. Enhanced user experience and site traffic by 50% through responsive designs and effective branding strategies.

Web Design Branding Project Management Graphic Design User Experience Market Research Content Creation SEO Optimization

Website Designer Intern

Don Dada Technologies

Jan 2017 - Jan 2019 (2 years)

Contributed to website development projects, ensuring security compliance and optimizing performance. Trained clients in managing WordPress websites, enhancing their technical skills and efficiency.

Web Development Security Compliance Performance Optimization Training Clients SEO Technical Support

Laptop Diagnostics and Repair

Great Computers

Aug 2015 - Sep 2015 (1 month)

Gained hands-on experience in diagnosing and repairing laptops, enhancing technical skills in hardware maintenance and customer service.

Diagnostics Customer Service Technical Support Maintenance Troubleshooting Problem Solving Communication Teamwork

Computer Operator

AB Technologies

Apr 2014 - May 2014 (1 month)

Operated computer systems and assisted in various administrative tasks, developing foundational skills in IT operations and support.

Computer Operation Administrative Support Data Entry Software Management Problem Solving Communication Team Collaboration Time Management

Education

Degrees, certifications, and relevant coursework

Olabisi Onabanjo University

Bachelor of Engineering, Computer Engineering

2019 - 2023

Grade: 4.63 GPA

Completed a Bachelor of Engineering in Computer Engineering with a focus on advanced computing principles, systems design, and network management, achieving First Class Honours.

The Polytechnic, Ibadan

Ordinary National Diploma, Computer Engineering

2014 - 2016

Grade: 4.72 GPA

Earned an Ordinary National Diploma in Computer Engineering, emphasizing practical skills in computer systems and networking, graduating with Distinction.