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Roselle Espinosa

@roselleespinosa

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Virtual assistant specializing in B2B lead generation, community management, and content.

Philippines

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What I'm looking for

I seek a collaborative remote role where I can apply VA, community and content skills to improve operations, drive lead growth, and scale engagement.

I am a results-driven virtual assistant with over three years of experience in administrative support, social media management, B2B lead generation, and digital content creation. I excel at organizing operations, building client relationships, optimizing outreach (email and LinkedIn) and improving processes through automation, having driven measurable gains like a 15% increase in lead conversion and researching 500+ qualified leads per month.

I am tech-savvy and versatile, skilled in grant support, basic video editing and graphic design, and experienced building learning resources on Skool.com and growing social communities (3.1K+ TikTok followers in under a month). I deliver high-quality support both independently and within teams, focused on operational efficiency and tangible business growth.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

ImmerMas

Sep 2024 - Present (1 year 3 months)

Handled email communications, social media content and automation, B2B lead generation, and CRM management, driving a 15% increase in lead conversion and verifying 500+ qualified leads monthly to improve data accuracy by 30%.

Social Media Management Lead Generation CRM Data Entry Automation Google Workspace

Community Administrator

City Crime Watch of America

Aug 2023 - Sep 2024 (1 year 1 month)

Managed a private Skool.com community of 195 members, increased engagement by 25%, developed educational modules and curricula, and supported grant and fundraising efforts that grew revenue by 15%.

Community Management Skool.Com Content Creation Curriculum Development Customer Support Grants Event Coordination

Executive Assistant

LaTarence Dunbar LLC

Aug 2023 - Sep 2024 (1 year 1 month)

Provided executive support including scheduling, drafting reports and correspondence, facilitating communications between leadership and members, and training new virtual assistants to improve organizational alignment and transparency.

Executive Support Scheduling Report Writing Training Facilitation Communication Administrative Support CRM

Customer Support Representative

Various Local Businesses

Jan 2020 - Jan 2024 (4 years)

Provided non-voice chat support across local business clients, achieving a >90% resolution rate and managed Facebook ad campaigns that increased product sales by 20%.

Chat Support Customer Service Facebook Ads Social Media Support CRM Client Communication Retention

Virtual Assistant

The Incubator LLC

Jul 2022 - Aug 2023 (1 year 1 month)

Streamlined administrative processes to improve efficiency by 30%, managed email marketing with 20% higher engagement, and coordinated scheduling to reduce conflicts by 40%.