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Roseline Etienne-Charles

@roselineetienne-char

I support patients, clients, and users through healthcare, interpretation, and technical service.

Canada
Message

What I'm looking for

I'm looking for a respectful healthcare, client service, or support role where I can use multilingual communication, compassionate care, problem-solving, and teamwork to help people effectively.

I've supported residents at Michener Hills Extendicare, provided Haitian Creole interpretation through Kelly Services Canada, and helped individuals and families access resources as a social worker with World Vision.

I bring compassionate client support, multilingual communication in English, French, and Haitian Creole, and technical troubleshooting experience from my Help Desk internship at McGill University. I'm committed to respectful, confidential, high-quality service and clear communication across healthcare and customer service settings.

Experience

Work history, roles, and key accomplishments

KS

Haitian Creole Interpreter

Kelly Services

Jan 2023 - Jan 2026 (3 years)

Provided Haitian Creole interpretation services to support clear and effective communication between clients and service providers, maintaining professionalism and confidentiality.

Education

Degrees, certifications, and relevant coursework

CC

CanScribe College

Certificate, Medical Transcription

2022 -

Studying Medical Transcription and Healthcare Documentation.

AC

AAPS College

Certificate, Food and Nutrition Management

2026 -

Pursuing a program in Food and Nutrition Management.

University of the People logoUP

University of the People

Associate Degree, Computer Science

2019 - 2022

Earned an Associate Degree in Computer Science.

AL

Academy of Learning

Certificate, Healthcare

2017 - 2017

Completed a Healthcare Worker Certificate program.

BC

Bredin Learning Centre

Certificate, Work Skills

2016 - 2016

Completed a Work Skills Program.

JB

Jamaica School of Business

Certificate, Telephone Operations

1996 - 1997

Completed training in Telephone Switchboard Operations and Receptionist skills.

PC

Pearson Learning Centre

Certificate, Computer Support

2014 - 2016

Earned a Computer Support Certificate.

WV

World Vision

Certificate, Social Service

2010 - 2010

Completed a Social Service Training Certificate.

IB

Isaac Berdes

High School Diploma, General Studies

2003 - 2004

Earned a High School Diploma.

Tech stack

Software and tools used professionally

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