Looking for a job

Rose Kuria

@rosekuria

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I deliver accurate customer support, transaction processing, and financial recordkeeping in fast-paced environments.

Kenya

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What I'm looking for

I'm looking for a customer service, bookkeeping, or records-focused role where I can communicate clearly, process information accurately, support customers and teams, and continue growing in a fast-paced environment.

I provide front-line customer support, resolve inquiries, and process high-volume records accurately across phone, email, chat, and remote work settings.

At CityNet Fibre Connections, I process daily transaction data in SmartBooks and QuickBooks Online, resolve payment discrepancies with internal stakeholders, and coordinate compliance-survey reporting.

At Jenga Kenya Microfinance, I onboarded and recruited clients while addressing customer questions and organizing feedback for management reporting and service improvements.

My work at Arid Lands Transformation Network and Konza Technopolis Development Authority strengthened my data processing, financial recordkeeping, cashbook management, documentation, and coordination skills. I bring a calm, detail-focused approach to busy environments where accuracy and confidentiality matter.

Experience

Work history, roles, and key accomplishments

Current

Accountant Trainee

Current

CityNet Fibre Connections Ltd.

Jun 2026 - Present (4 months)

Processed high-volume daily transaction data into SmartBooks and QuickBooks Online, resolved payment discrepancies, and coordinated a company-wide compliance survey.

Smartbooks Quickbooks Online Data Entry Records Management Communication Skills Microsoft Office

Intern

Jenga Kenya Microfinance

Jun 2025 - Nov 2025 (5 months)

Provided front-line customer service while onboarding and recruiting new clients, and collected customer and market feedback to support management reporting.

Customer Service Communication Skills Data Collection Reporting

Mapper

Arid Lands Transformation Network

Dec 2023 - May 2024 (5 months)

Entered and processed large volumes of field data, maintaining accuracy and consistency for planning documentation, and coordinated data collection schedules.

Data Entry Data Management Coordination Excel

Attache

Konza Technopolis Development Authority

May 2023 - Aug 2023 (3 months)

Assisted customers and staff with cheque preparation, imprest processing, and bill payments, and managed financial recordkeeping using Microsoft Excel.

Excel Financial Record Keeping Customer Service Documentation

Education

Degrees, certifications, and relevant coursework

QuickBooks

Certification, Accounting

QuickBooks ProAdvisor Certification, in progress.

Meru University of Science and Technology

Bachelor of Science, Finance

Bachelor of Science in Finance from Meru University of Science and Technology, completed in 2024.

Alpha Institute of Accounting

Certificate, Computer Studies

Certificate in Computer Studies from Alpha Institute of Accounting, completed in 2020, with training in core computer packages including Microsoft Word, Excel, PowerPoint, and Access.