Rosalba Juarez

I’m a healthcare administrative professional with 7 years of experience in medical records coordination, oncology clinic operations, and patient services. I manage and organize high-volume patient documentation while keeping care moving smoothly and securely.

At The Oncology Institute, I manage 70+ patient medical documentation charts daily, including MRI, CT, PET, and other radiology results. I update records in Epic and iKnowMed, schedule and reschedule appointments, and coordinate referrals, diagnostic imaging, and physician orders.

I consistently verify insurance eligibility and patient demographics prior to visits, and I communicate with hospitals, physician offices, and imaging centers to obtain missing documentation. Throughout, I maintain strict HIPAA compliance to protect confidential patient information.

Before oncology, I supported Coast Plaza Hospital as a Hospital Operator / Patient Registration professional, handling high-volume calls and assisting with patient registration and admissions. I bring the same patient-focused accuracy and administrative reliability to every step of the process.