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Ron Evander User

@ronevanderuser

Experienced customer service professional specializing in onboarding, administration, and team leadership.

Philippines
Message

What I'm looking for

I seek a role where I can lead and improve customer operations, support onboarding and recruitment, and apply CRM and administrative strengths in a collaborative, growth-focused team.

I am an experienced customer service and administrative professional with nearly four years supporting onboarding, recruitment, and operations. I have a strong track record managing documentation in CRMs and Google Sheets, coordinating communications via Gmail, and maintaining accurate records while troubleshooting and enrolling patients.

I have held roles from Tier 1 customer service through Subject Matter Expert and Interim Team Manager, where I supervised teams, created schedules, analyzed metrics, and drove performance improvements. I bring attention to detail, effective communication, leadership, and hands-on experience with Google Workspace, Microsoft Office, CRM tools, and data entry.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IU

Indiana Aerospace University

Bachelor of Science, Aircraft Maintenance and Technology

2015 - 2019

Completed a Bachelor of Science in Aircraft Maintenance and Technology between June 2015 and March 2019.

Tech stack

Software and tools used professionally

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