Ronalzio Henderson
@ronalziohenderson
Experienced insurance verification and customer service specialist with strong data-entry and communication skills.
United StatesWhat I'm looking for
I am an insurance verification specialist with hands-on experience in verifying benefits, coordinating with provider offices and placing medication orders. I have worked across insurance quoting, customer service, and security roles, consistently ensuring accuracy in data entry and strong communication with clients and partners.
I bring proficiency in Microsoft Office, Adobe Acrobat, and general PC use, plus frontline customer-facing experience in retail and pharmacy settings. I hold a Security Guard license and seek opportunities to expand my skills while contributing reliable, detail-oriented work.
Experience
Work history, roles, and key accomplishments
Insurance Verification Specialist
AllianceRx Walgreens Pharmacy
Nov 2022 - Aug 2025 (2 years 9 months)
Verified patient insurance eligibility and coordinated with physician offices and plans to confirm coverage; placed medication orders and managed referrals to ensure timely patient access.
Insurance Quoter
AWL Insurance Agency
Oct 2021 - Aug 2022 (10 months)
Prepared inbound/outbound quotes across life, health, business, home and auto lines, maintained accurate documentation and data entry, and resolved discrepancies to deliver appropriate consumer options.
AUSecured property by checking trailers and monitoring access points, maintained incident logs, and held a Texas state security officer license to enforce site safety protocols.
Reset Team Member
PL Marketing
Jul 2017 - Nov 2018 (1 year 4 months)
Executed store resets and merchandising to improve customer-facing layouts, then digitized inventory and planogram information via word processing and spreadsheet tools.
Customer Service / Order Entry Rep
Kohl's Warehouse
Apr 2013 - Jan 2014 (9 months)
Handled order entry and customer confirmations while moving products safely within the distribution center to ensure accurate receiving and loading operations.
Customer Service Associate
Harbor Freight
Jan 2012 - Feb 2013 (1 year 1 month)
Managed vendor communications and inventory spreadsheets, validated incoming hardware shipments, created backups, and transcribed data into electronic systems to support operations.
Education
Degrees, certifications, and relevant coursework
Mountain View College
Associate, Anthropology
2013 - 2015
Completed an Associate-level program in Anthropology at Mountain View College from June 2013 to August 2015.
Lewisville High School
High School Diploma, General Secondary Education
2009 - 2013
Earned a High School Diploma at Lewisville High School, completed August 2013.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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