RGRona Garcia
@ronagarcia
Dedicated virtual assistant committed to providing trustworthy support.
PhilippinesWhat I'm looking for
I am Rona Magturo Garcia, a dedicated virtual assistant with a strong commitment to providing trustworthy support to my employers. My experience spans several roles, including office assistant, customer service agent, and private tutor, where I have honed my skills in management, problem-solving, and quality assurance. I believe in the importance of continuous learning and development, and I strive to grow alongside the companies I work for.
Throughout my career, I have demonstrated my ability to manage calendars, handle data entry, and ensure quality in processes. My role as a customer service agent has equipped me with the skills to effectively communicate with clients and resolve issues promptly. I take pride in my creativity and problem-solving abilities, which I apply to every task I undertake, ensuring that I contribute positively to my team's success.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Exactstar Philippines
Sep 2022 - May 2024 (1 year 8 months)
Handled inbound and outbound calls, assisted patients with medication delivery scheduling, and reported to supervisors.
Production Staff
Nicera Subic Phils.
Jun 2021 - Jul 2022 (1 year 1 month)
Oversaw daily production targets, maintained machinery, and ensured process leveling for efficient operations.
Office Assistant
Hitachi Terminals Mechatronics Phils.
Jan 2016 - May 2019 (3 years 4 months)
Managed office documentation, calendars, and communication, providing administrative support to production staff.
Private Tutor
Nidec Subic Philippines
Oct 2014 - Feb 2016 (1 year 4 months)
Provided tutoring in English, Math, and Science to students, focusing on enhancing their understanding and academic performance.
Office Assistant
Nidec Subic Philippines
Oct 2014 - Feb 2016 (1 year 4 months)
Assured quality in product processes and conducted audits to maintain process integrity, reporting abnormalities to management.
Education
Degrees, certifications, and relevant coursework
MCMarinduque State College
Bachelor of Science, Political Science
2012 - 2014
Studied Political Science, focusing on the principles of governance, political theories, and public administration.
Marinduque Academy
High School Diploma, General Studies
2008 - 2012
Grade: Rank 13
Completed high school education with a focus on general studies and achieved rank 13 as an ESC Scholar.
Mogpog Central School
Elementary Diploma, Elementary Education
2002 - 2008
Completed elementary education, developing foundational skills in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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