At Airwallex, I owned adoption, renewals, and retention across a $3.2M partner portfolio. By prioritising at-risk partners using usage and billing signals, I delivered $365K in retained and expanded revenue in the portfolio’s first quarter.
I ran quarterly business reviews with partner executives, achieving 108% NRR and up to 99% GRR. I also worked with product and engineering teams to remove adoption blockers and resolve service issues.
At Freshworks, I managed renewals and expansion across approximately 80 enterprise accounts worth $5.3M ARR, achieving 105% NRR. I’ve also launched Submole, a B2B SaaS spend and renewal-tracking product built with AI tools, and co-founded ventures in corporate gifting and payments infrastructure.

