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Atika Labiba

@atikalabiba

Customer service professional with experience in retail operations.

Australia
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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated customer service professional with extensive experience in retail operations. Currently, I work as a Retail Assistant at East West Marketplace, where I excel in providing excellent customer service, managing sales transactions, and maintaining a clean and organized environment. My role involves training new staff and ensuring that all store operations run smoothly.

Previously, I have worked in various customer service roles, including at Coles and Sacca’s Fine Foods, where I honed my skills in cash handling, inventory management, and food safety standards. My experience as a Fresh Produce Leader at Fiesta Market allowed me to develop leadership skills, overseeing a team and managing daily operations to ensure optimal presentation and freshness of products.

Experience

Work history, roles, and key accomplishments

EM
Current

Retail Assistant

East West Marketplace

Jan 2025 - Present (10 months)

Provided excellent customer service, including cashier duties, handling customer inquiries, and maintaining a clean and organized environment. Assisted with sales transactions, restocking shelves, maintaining inventory, and receiving and unpacking shipments.

SF

Deli Assistant

Sacca's Fine Foods

Sep 2024 - Mar 2025 (6 months)

Prepared and served deli products, including sliced meats, cheeses, and salads, while delivering excellent customer service at the deli counter. Operated deli equipment safely and efficiently, maintaining a hygienic and organized work environment according to food safety standards.

CO

Customer Service

Coles

Mar 2024 - Feb 2025 (11 months)

Assisted customers in finding products throughout the store and operated cash registers, processing transactions accurately. Handled various payment methods and supported online order processing, including Click & Collect services.

FM

Fresh Produce Leader

Fiesta Market

Mar 2023 - Aug 2024 (1 year 5 months)

Managed the daily operations of the fruit and vegetable department, ensuring optimal presentation and freshness. Monitored stock levels, rotated inventory, and minimized waste through effective stock control and ordering.

Education

Degrees, certifications, and relevant coursework

KI

Kent Institute

Bachelor of Information Technology, Cybersecurity

Studied cybersecurity principles and practices, gaining knowledge in network security, data protection, and threat mitigation.

BN

BNMPC

Higher Secondary Certificate, General Studies

Completed higher secondary education, focusing on core academic subjects.

Tech stack

Software and tools used professionally

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Atika Labiba - Retail Assistant - East West Marketplace | Himalayas