Looking for remote chat support opportunities to apply my admin, operations, and team supervision skills in a customer-focused environment.
Bree Firth
@breefirth
Customer-focused retail and warehouse professional with strong operations and supervisory experience.
What I'm looking for
I am a dedicated retail and warehouse professional with hands-on experience across customer service, stock control, and operations. I bring practical skills from roles in supermarkets, distribution centres, and internal sales.
Throughout my career I have supervised teams, managed fresh service and deli operations, and supported back-office functions such as payroll, accounts assistance and dispatch. I am experienced with RF scanning, EPJ operations and Unleashed software for stock and purchasing tasks.
I consistently deliver reliable cash handling, merchandising, and customer assistance while maintaining workplace health and safety standards. I have performed manual-handling duties, stock checks, reserve stock control and KPI-driven warehouse tasks.
I am organised, adaptable and safety-conscious, with strong communication and leadership abilities developed across retail and logistics environments. I seek a role where I can contribute operationally and grow within a customer-focused team.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
BCF
Nov 2023 - Jan 2024 (2 months)
Provided retail customer service, checkout operations, apparel and inventory management, merchandising, cash handling and store maintenance to support sales and customer satisfaction.
Fresh Service Supervisor
Woolworths
Jun 2016 - Jul 2023 (7 years 1 month)
Supervised fresh service operations across deli, bakery and butchery support roles, managed staff supervision, stock control and ensured health & safety compliance while delivering high-quality customer service.
Pick Packer
Mitre 10 Distribution Centre
Nov 2022 - Apr 2023 (5 months)
Performed pick and pack duties, RF scanning and EPJ operations, conducted stock checks and reserve stock control, and upheld manual handling and warehouse KPI standards.
Administration / Internal Sales
Australian Steel Station
Nov 2021 - Nov 2022 (11 months)
Managed internal sales, payroll and accounts tasks, handled dispatch/logistics coordination, purchasing, customer account reconciliation and maintained office administration and WHS compliance.
Education
Degrees, certifications, and relevant coursework
Queensland Certificate of Education (QCE)
Queensland Certificate of Education, Secondary Education
Completed Grade 12 and achieved the Queensland Certificate of Education in 2016.
Certificate II in Hospitality
Certificate II in Hospitality, Hospitality
Completed a Certificate II in Hospitality, including RSA (Responsible Service of Alcohol) certification in November 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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