ROHIT SHARMA

Spearheaded daily store operations and performance strategies, leading cross-functional teams to consistently achieve monthly sales targets and maximize store profitability. Increased customer conversion rates through targeted staff development and achieved 95%+ pass rates in operational and financial audits.

Managed high-velocity retail inventory, reducing aging stock by 15% through strategic stock rotation and merchandising. Supervised full store operations including GRN, POS billing accuracy, and loss prevention, and implemented a Customer First dispute resolution framework boosting repeat retention by 10%.

Spearheaded complete footwear department layout reorganization, resulting in a 20% category revenue growth within six months. Re-architected store floor layouts and visual merchandising strategies to enhance high-margin product visibility and customer engagement.

Directed and coached a high-performing sales team, ensuring 100% adherence to visual merchandising standards while consistently exceeding monthly revenue benchmarks. Coordinated with supply chain and warehouse teams to maintain 100% SKU availability for top-tier inventory lines.

Assisted in high-volume store execution, customer consultation, inventory placement, and register operations.

Bachelor of Arts degree from Barkatullah University, completed in 2019.

Higher Secondary Education (12th Grade) from Madhya Pradesh Board, completed in 2015.

Completed professional training in Power BI reporting, AI content and report creation, and analytics integration.