At V Mart (V Mart Retail Limited), I work as Store General Manager in Lucknow, overseeing a 7200 Sqft store. My work includes store sales and profit targets, inventory, customer service, and team performance.
At Zudio (TRENT LIMITED), I worked as Store Manager, and at TRENDS (Reliance Retail Limited), I worked as Deputy Manager. Across these roles, I contributed to AOP achievement with good KPIs and scored 75%+ NPS every month through customer service.
Earlier, as Deputy Manager at Skechers (Apparel Group) in Jeddah, I contributed to 11% L2L growth, worked with the Merchandising Team on a Space & Merchandise Management project, and introduced the Apparel Segment to the store. I also worked as Store Manager at Puma in Lucknow.
