I enjoy handling technical challenges—especially around APIs, cloud infrastructure, Linux, and contact center platforms—and I’m now looking to take on more responsibility in areas like quality assurance, system analysis, or product ownership.
Rohit Barua
@rohitbarua
PROJECT EXECUTIVE || ASSOCIATE DELIVERY ENGINEER
What I'm looking for
Support and Delivery professional with 4.5 years of experience in customer-facing roles, managing project delivery, technical support, and solution consulting for domestic and international clients.
Skilled in Dialer, VOIP, SIP, PRI, Asterisk, Cloud Computing (AWS, GCP), Linux Administration, Database Management (PostgreSQL, MySQL, MongoDB), API integrations, and automation using Bash/Python scripting. Passionate about delivering high-quality solutions, optimizing system performance, and driving client success through strong technical and communication skills.
Experience
Work history, roles, and key accomplishments
Project Executive Engineer - I
Ameyo (Exotel Techcom Pvt. Ltd.)
Apr 2023 - Present (2 years 2 months)
Assisted customers in realizing complex use cases through effective utilization of the applications.
Systematically replicated customer-reported issues on local instances, employing Docker and PostgreSQL containers, MySQL Containers to conduct thorough and insightful analysis.
Associate Delivery Engineer
Ameyo (Exotel Techcom Pvt. Ltd.)
Dec 2020 - Mar 2023 (2 years 3 months)
I manage client requirements for contact center solutions and work with technical teams to deliver end-to-end implementations.
I gather technical and business requirements, design solutions, and coordinate with internal teams for delivery.
I customize and deploy dialer-based and cloud telephony solutions including IVR, APIs, CRMs (like Salesforce, Zoho), and integrate third-party services.
Education
Degrees, certifications, and relevant coursework
Krishna Engineering College
Bachelor of Technology, Electronic and Communication Engineering
2015 - 2019
Completed a Bachelor of Technology in Electronic and Communication Engineering, focusing on the principles of electronics, communication systems, and signal processing.
ARRN Adarsh Inter College
Intermediate, Science
2014 - 2015
Completed Intermediate education with a focus on Science, covering essential subjects that laid the foundation for further studies in engineering.
Availability
Location
Authorized to work in
Social media
Job categories
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