MUMoinudeen User
@moinudeenuser
Experienced IT infrastructure manager with a focus on cloud solutions.
IndiaWhat I'm looking for
I am a seasoned IT professional with over 18 years of experience in IT infrastructure and backup support, project implementations, and operations. My expertise spans both technical and non-technical aspects, particularly in UNIX and Windows environments. I am committed to delivering exceptional service and achieving company goals, no matter the challenges.
Throughout my career, I have successfully led numerous digital transformation projects, enhancing application performance and operational efficiency. My training in ITIL Foundation and PMP, along with corporate training in AWS and Azure cloud services, has equipped me with the skills to manage complex projects effectively. I thrive in collaborative environments, leading cross-functional teams to achieve high client satisfaction rates.
Experience
Work history, roles, and key accomplishments
Solution Manager / Project Manager
Etisalat
Jun 2023 - Nov 2024 (1 year 5 months)
Managed and delivered digital transformation projects using Agile methodologies, enhancing enterprise applications for ID scanning and AI services. Led a cross-functional team to achieve a 98% client satisfaction rate and improved application performance by 35%.
Project Manager / Cloud Solutions Consultant
Dubai Customs
Jan 2017 - May 2022 (5 years 4 months)
Oversaw project execution life cycle for technical solutions, managing migrations to AWS and implementing DevOps setups. Improved operational efficiency through effective project planning and risk management.
Solution Analyst
IBM
Jan 2016 - Nov 2016 (10 months)
Conducted technical analysis and managed solutions for Unix applications and databases, enhancing business operations by coordinating with deployment teams.
Operations Lead
IBM
Dec 2014 - Dec 2015 (1 year)
Served as the single point of contact for Unix infrastructure support, leading a team to implement and support systems for a major telecom client.
Senior Technical Engineer
Symantec
May 2013 - Dec 2014 (1 year 7 months)
Provided second-level support for Veritas storage products, handling customer issues and documentation for global vendor support.
Technical SME
IBM
Dec 2010 - May 2013 (2 years 5 months)
Led a team for UNIX support and infrastructure implementations, collaborating with database and application teams on critical issues.
Principal Engineer
Mphasis
Nov 2008 - Dec 2010 (2 years 1 month)
Served as a level 3 Unix administrator for enterprise environments, managing physical and virtual infrastructures for high-end clients.
System Engineer / Project Lead
Mahindra Satyam
Feb 2003 - Nov 2008 (5 years 9 months)
Acted as project lead and system administrator for web environments, coordinating with database administrators and software developers for project delivery.
Education
Degrees, certifications, and relevant coursework
MS University
Bachelor of Engineering, Computer Science Engineering
Pursued BE in Computer Science Engineering, gaining foundational knowledge and skills in computer science principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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