Looking for a job

Rodrigo de Lima Campos Vieira

@rodrigodelimacamposv

Senior Operations Manager at Cheil Brasil, leading Samsung digital content delivery and building a Python KPI reporting engine.

Brazil

Message

What I'm looking for

I'm open to connecting with people working in digital operations, content governance, and program management across LATAM and beyond.

At Cheil Brasil, I lead digital content operations for Samsung.com and the Samsung app across the Americas. I lead a distributed team of 24 across four squads and manage five service contracts, connecting Samsung HQ, the regional office, and local subsidiaries.

I redesigned ticket intake, built a Python-based KPI reporting engine, and created an Adobe Experience Manager component knowledge base. Before Cheil, I founded and ran a remote digital studio, delivering websites, e-commerce stores, and browser games for small and mid-sized businesses.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations Manager — Digital Content Operations

Current

Cheil Brasil

Apr 2024 - Present (2 years 7 months)

Regional operations lead for Samsung.com and Samsung app content implementation across Latin and North America, with Samsung as client.
• Lead a 24-person distributed team across 4 squads delivering website and app content operations for Samsung subsidiaries across the Americas, including Brazil, Mexico and the US
• Own 5 service contracts governing content implementation, acting as primary region

Account Supervisor

Cheil Brasil

May 2022 - Jun 2024 (2 years 1 month)

• Coordinated briefing validation, asset QA, and production hand-off for LATAM subsidiaries.
• Managed approvals with HQ/RHQ stakeholders and translations via Transperfect.
• Trained and onboarded team members and stakeholders on Samsung guidelines, Jira workflows, and CMS authoring.

Account Coordinator

Cheil Brasil

Mar 2021 - May 2022 (1 year 2 months)

• First point of contact between LATAM subsidiaries and the Web Production team.
• Handled ticket intake, briefing review, and day-to-day coordination across markets.
• Supported approvals and QA to keep implementations on time and on-guideline.
• Day-to-day communication with RSC, Local Cheils, Subsidiaries, LAO, and HQ teams or contacting ITC, Locals, WSC, and HQ to solve an occurred issue
• Sha

Founder & Managing Director

Full-time

May 2008 - Mar 2021 (12 years 10 months)

Founded and ran a fully remote digital studio for 13 years, serving small and mid-sized businesses end to end.
• Owned the full client lifecycle: sales, scoping, budgeting, delivery, hosting and ongoing maintenance
• Delivered websites, e-commerce stores and browser games (HTML, CSS, JavaScript, PHP, MySQL/SQL Server; Plesk/cPanel hosting)
• Planned and ran digital marketing: SEO, paid media, e-ma