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Rodolfo Rojas

@rodolforojas

Computer support technician at Smartfit Costa Rica who reduced equipment failures by 25% through preventive maintenance.

Costa Rica

Message

What I'm looking for

I’m looking for a dynamic, challenging position where I can continue developing my career. I’m available immediately.

At Smartfit Costa Rica, I maintained gym equipment and introduced a more rigorous preventive maintenance plan that reduced technical failures by 25%. I also helped keep more than 95% of equipment operational.

At MULTISERVICIOS BERVAL, I maintained company computers, replaced hardware, updated credentials and licenses, and assessed equipment for replacement. I also supported customer service and sales, and handled basic local network cabling and Wi-Fi configuration.

Since 2007, I’ve freelanced in computer support and maintenance, including hardware repair, Windows and Linux installations, malware removal, data recovery, and remote assistance. I’m looking for a dynamic, challenging position where I can continue developing my career, and I’m available immediately.

Experience

Work history, roles, and key accomplishments

Current

Freelancer en Soporte y Mantenimiento de Computadoras

Current

Self Employed

Jan 2007 - Present (19 years 10 months)

Provided preventive, corrective, and predictive maintenance for computers, including hardware repair, software troubleshooting, virus removal, and data recovery. Offered technical advice and user training.

Preventive Maintenance Corrective Maintenance Predictive Maintenance Hardware Repair Software Installation Windows Linux Antivirus Malware Removal data recovery Disk Cloning Wi Fi Configuration Peripheral Installation Gaming Setup Architecture Software Setup Structured Cabling Remote Assistance

Soporte Técnico al Equipo y Servicio al Cliente

Multiservicios Berval

Jan 2022 - Dec 2024 (2 years 11 months)

Provided corrective maintenance to company equipment and performed other delegated functions. Disassembled equipment, deep cleaned components, replaced hardware parts, and assembled computers from scratch.

Hardware Maintenance Computer assembly Hardware Replacements Credential Updating License Management Equipment Analysis Market Analysis Sales Support Network Cabling Wi Fi Configuration

Venta de Productos y Administración del Local

Pepshop Animal Planet

Jan 2020 - Dec 2022 (2 years 11 months)

Managed the point of sale, customer service, and daily sales goals. Handled cash management, inventory, marketing, and coordination with distributors and advertising companies.

Point of Sale (POS) Management Customer Service Sales Cash Management Inventory Management Marketing Digital Marketing Team Management Vendor coordination

Encargado de Mantenimiento de Equipos de Gimnasio

Smartfit Costa Rica

Performed preventive and corrective maintenance on gym equipment, implemented inspection protocols, coordinated with suppliers, and provided immediate support to trainers and clients. Reduced technical failures by 25% and maintained over 95% equipment operability.

Preventive Maintenance Corrective Maintenance Equipment Inspection Calibration Supplier Coordination Technical Reporting Customer Support safety standards