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Rodney Reid

@rodneyreid

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Senior document automation engineer and systems analyst specializing in xPression solutions.

United States

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What I'm looking for

I seek a senior role leading document automation and systems analysis where I can manage projects, mentor teams, and drive production implementations and process improvements in a collaborative environment.

I am a senior document automation engineer and systems analyst with over two decades of experience building and maintaining enterprise-level document automation systems.

I have led projects and managed offshore development teams at organizations including MassMutual, Anthem, Cognizant and EMC/Document Sciences, delivering production implementations, process improvements, and converting hundreds of legacy documents to xPression.

My technical work includes xPression, xPresso, xAdmin, XML/XQuery, InDesign, Crystal Reports and print-stream technologies such as AFP, PCL and PostScript, along with programming in C, C++, C#, VBA and JavaScript.

I enjoy mentoring and training, troubleshooting complex issues, and partnering with clients to translate business requirements into reliable, scalable automation solutions; I seek roles where I can lead technical teams and improve delivery processes.

Experience

Work history, roles, and key accomplishments

xPression Systems Analyst

MassMutual

Jan 2022 - Jan 2025 (3 years)

Performed xPression systems analysis, xPresso development and production support, delivering production implementations and process improvements.

XPression XPresso XAdmin XML)XQUERY Systems Analysis

xPression Systems Analyst

Anthem

Jan 2021 - Jan 2022 (1 year)

Developed customized communications via xPresso for InDesign and Word, performed XML analysis with xQuery, and managed xPression development for production implementations.

XPresso XPression InDesign Word XML)XQUERY

xPression Systems Analyst

Cognizant

Jan 2018 - Jan 2021 (3 years)

Performed xPression systems analysis and developed customized communications via xPresso for InDesign and Word while managing development and production support.

XPression XPresso XML)XQUERY InDesign Systems Analysis

xPression Developer/Trainer

Informco

Jun 2016 - Sep 2016 (3 months)

Developed customized communications via xPresso for InDesign, created jobs within xPression xAdmin, and provided training to Informco employees.

XPresso XPression XAdmin XML)InDesign Training Workflow Automation

Technical Support Specialist

Altman Plants

Sep 2014 - Nov 2014 (2 months)

Provided proprietary technical application support and developed reports using Crystal Reports to support business reporting needs.

Technical Support Crystal Reports Troubleshooting Windows

xPression Support Analyst

Assurant Health

Oct 2013 - Dec 2013 (2 months)

Supported xPression projects through testing, debugging, and troubleshooting to prepare communications for production deployment.

XPression Testing Debugging Troubleshooting QA

xPression Migration Specialist

Lincoln Financial

Nov 2012 - Dec 2012 (1 month)

Converted hundreds of documents from a legacy system to xPression and implemented xPresso for InDesign to automate document processes.

XPression XPresso InDesign Document Automation

Document Automation Engineer

UnitedHealthcare

Jan 2010 - Jan 2012 (2 years)

Built and maintained automated documents using the EMC Document Sciences suite and delivered mentoring and training presentations to teams.

EMC Document Sciences Document Automation Mentoring XML)Training

Solution Architect

EMC (TAC Worldwide)

Jan 2008 - Jan 2009 (1 year)

Drove projects, managed offshore teams, resolved technical issues, and provided solution recommendations and client training on-site and internationally.

Solution Architecture Troubleshooting Project Management