@rodespina
Client Success Manager at ONE LOVE SOCIAL LLC connecting GoHighLevel and Zapier workflows for client onboarding.
PhilippinesAt ONE LOVE SOCIAL LLC, I manage onboarding for small-business clients, from gathering service assets to conducting Zoom calls and coordinating requirements with Account Managers and internal teams.
I configure GoHighLevel workflows, sales pipelines, and client records, and build automations with GoHighLevel and Zapier. I also support advertising accounts, troubleshoot CRM and workflow issues, and maintain client and prospect information.
Work history, roles, and key accomplishments
One Love Social LLC
Jan 2023 - Present (3 years 9 months)
Managed onboarding for small-business clients, conducted Zoom calls, configured GoHighLevel workflows, and built automations with Zapier. Provided ongoing customer support and coordinated with internal teams.
Rocky Mountain Exterior Solutions
Jan 2023 - Dec 2023 (11 months)
Managed phone and email communications, scheduled services, processed invoices and payments, and prepared quotes and estimates for customers.
Azova BP Corp.
Jan 2022 - Dec 2022 (11 months)
Handled inbound and outbound customer calls, processed account changes, performed needs analysis, and used bilingual skills to assist clients.
Degrees, certifications, and relevant coursework
Bachelor of Engineering Technology, Aircraft Maintenance Technology
2022 -
Pursuing a Bachelor of Engineering Technology with a major in Aircraft Maintenance Technology, expected to complete in 2026.
High School Diploma, General Education
2012 - 2018
Completed Junior High School to Senior High School education.
Software and tools used professionally
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