rocio molina

Teach beginner children and adults, adapting communication to different ages and experience levels. Provide personalized attention and support to customers, building trust and maintaining a positive experience in challenging situations.

Assisted a high volume of international customers throughout the winter season, helping with equipment and rental-related needs. Managed multiple customer requests in a fast-paced environment while communicating clearly with customers from different countries.

Provided customer service in fast-paced, multicultural environments, communicating with international customers daily. Handled multiple tasks while maintaining a positive and professional attitude.

Assisted customers throughout the sales process, providing personalized service and product guidance. Supported sales and handled customer requests.

Provided administrative and customer-facing support, managing inquiries, requests, and daily communication. Coordinated multiple priorities in a busy environment using Google Drive, Google Sheets, and Microsoft Excel.

Managed daily operations and customer service, assisting customers and resolving service-related issues. Handled administrative and organizational tasks while working independently and managing multiple priorities.

Completed early childhood education training.