luciana van domselaarlu

Provided personalized attention and advice to clients via phone, WhatsApp, and email. Managed and updated information using CRM and internal systems, and tracked contacts and inquiries.

Handled inbound and outbound calls for home and mobile phone services. Managed client inquiries, updated information in management systems, and followed procedures.

Provided customer service and advice in the store, restocked and organized products, and assisted with operational tasks.

Provided customer service and advice at the point of sale, managed inquiries and documentation, and recorded information and followed up on operations.

Provided customer service and advice at the point of sale, managed inquiries and documentation, and entered information into systems.

Provided customer service, restocked and organized products, and controlled and tracked stock.

Provided customer service and advice, prepared quotes and budgets, followed up on inquiries and orders, and handled banking procedures and administrative tasks.

Provided customer service, organized and restocked products, controlled stock, and performed operational tasks.

Provided attention and orientation to national and international visitors, organized and accompanied groups, and resolved inquiries during visits.

Provided customer service and advice, controlled and organized stock, and performed restocking and operational tasks.

Completed secondary education with a focus on tourism.

Grade: 9

Completed a basic level course in Amadeus with a final average of 9.