Rochelle Dorothy Rosell Muring
@rochelledorothyrosel
Aspiring hospitality management professional with strong customer service skills.
What I'm looking for
I am a dedicated and motivated individual currently pursuing a Bachelor of Hospitality Management at Cebu Technological University. My academic journey has equipped me with essential skills in customer service and communication, which I have effectively applied in my previous roles.
During my time as a Call Center Representative at Tech Mahindra, I honed my active listening and problem-solving abilities, ensuring customer satisfaction in a fast-paced environment. Additionally, my experience as a Sewer at Metro Wear Inc. provided me with a unique perspective on teamwork and attention to detail, both crucial in the hospitality industry.
Experience
Work history, roles, and key accomplishments
Call Center Representative
Tech Mahindra
Jan 2019 - Jan 2020 (1 year)
Provided customer support and assistance through various communication channels, ensuring high levels of customer satisfaction and effective problem resolution.
Sewer
Metro Wear Inc
Jan 2018 - Jan 2019 (11 months)
Responsible for sewing garments and ensuring quality control in the production process, contributing to the overall efficiency of the manufacturing team.
Education
Degrees, certifications, and relevant coursework
Cebu Technological University
Bachelor of Hospitality Management, Hospitality Management
2022 - 2026
Daanbantayan National High School
Technical Vocational Livelihood, Housekeeping
2018 - 2019
Daanbantayan National High School
Junior High School
2016 - 2017
Daanbantayan Elementary School
Elementary School
2012 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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