Open to opportunities

Robsen Tiruneh

@robsentiruneh

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Aspiring management student skilled in leadership, coordination, and operational support.

Ethiopia

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What I'm looking for

I seek an entry-level role in HR or operations where I can apply coordination, administrative, and project management skills while learning and growing within a collaborative team.

I am an aspiring Management student with practical experience in human resources and customer service, focused on collaborative team work and continuous learning.

At EthSwitch S.C. I supported recruitment, maintained employee records, and organized training, which strengthened my coordination, data accuracy, and administrative management skills.

My academic studies at Addis Ababa University emphasize organizational behavior, strategic planning, resource allocation, and project management, complemented by a Project Management certification.

I contribute reliably in team settings, bring adaptability to every task, and seek opportunities to apply and expand my skills in organizational management and operations.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Assistant

Current

World Link College

Aug 2025 - Present (4 months)

Handled high volume customer calls with professionalism, maintained detailed records of interactions, feedback, and follow-ups to improve service responsiveness.

Customer Service Record keeping Communication Microsoft Office Attention To Detail Data Entry Problem Solving

Current

Human Resources Assistant

Current

EthSwitch S.C.

Jul 2025 - Present (5 months)

Supported recruitment by screening resumes, maintained accurate employee records, and organized training and development sessions to improve HR operations and coordination.

Recruitment Screens Training Coordinator Data Entry Microsoft Office Organizational Skills Communication

Education

Degrees, certifications, and relevant coursework

Addis Ababa University, Commerce

Bachelor of Arts, Management

2023 -

Activities and societies: Project Management certification (07/2024); volunteering in Toy and Clothes Donation Campaign (01/2023).

Pursuing a Bachelor of Arts in Management with coursework in organizational behavior, strategic planning, and operational management; developing problem solving and team collaboration skills.