Robin JacobsRJ
Open to opportunities

Robin Jacobs

@robinjacobs

Motivated individual seeking employment opportunity

South Africa

What I'm looking for

Seeking an employment opportunity where I can utilize my skills and experience to drive productivity and provide exceptional client service.

As a highly motivated and experienced individual, I have honed my skills in various industries, including real estate, retail, and customer service. With over 8 years of experience, I have developed strong communication and interpersonal skills, ensuring exceptional client service. My expertise lies in managing client portfolios, providing timely reports, and implementing service solutions to drive productivity.

In my previous roles, I have demonstrated my ability to work effectively in fast-paced environments, resolving customer inquiries and providing assistance for customer complaints. I am a proactive individual with a passion for innovation, always seeking opportunities to improve internal processes and client-facing experiences.

With a strong educational background and a keen interest in digital marketing, I have expanded my skill set through various courses, including Google Digital Skills, Hubspot Academy, and Coursera. I am excited to bring my skills and experience to a new role, where I can continue to grow and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

GS
Current

Virtual Assistant

Got It Suppliers

Jan 2022 - Present (3 years 4 months)

Provided strong communication and interpersonal skills with exceptional client service. Answered and directed phone calls and emails, organized and scheduled appointments and meetings, and prepared reports, memos, and other documents.

QR

Relationship Manager

Quay 1 International Realty

Jan 2019 - Dec 2021 (2 years 11 months)

Cared for a portfolio of clients to ensure their overall satisfaction and promote retention. Acted as the point of contact for clients and managed their expectations.

TS

Store Manager

The Wing Shop

Jan 2016 - Jan 2019 (3 years)

Explored industry standards and identified competitors. Created and implemented service solutions, monitored and motivated the team to promote productivity.

SL

Head Barista

Spur Group (Pty) Ltd

Apr 2014 - Jan 2016 (1 year 9 months)

Resolved customer inquiries, monitored customer feedback to improve performance and customer service practices.

Education

Degrees, certifications, and relevant coursework

Robin hasn't added their education

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Tech stack

Software and tools used professionally

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Robin Jacobs - Virtual Assistant - Got It Suppliers | Himalayas