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Roberto Mayer

@robertomayer

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Technology and operations leader advising Eco Armario Hombres & Atrium on digital transformation and social commerce.

Brazil

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What I'm looking for

I’m seeking remote, part-time or fractional leadership and consulting engagements with international organizations. I’m available for up to 30 hours per week, including independent-contractor work with companies in Europe, the United States and Canada.

At Eco Armario Hombres & Atrium, I advise two apparel retail businesses on digital transformation, operational processes, and technology-enabled commercial growth. I support TikTok-led sales and live-selling workflows, and assess CRM and customer service automation tools.

At Maxior Joias, I led digital transformation initiatives associated with a 20% improvement in operational efficiency and developed e-commerce applications and tools that contributed to a 20% increase in online sales. I also implemented CRM and marketing automation improvements associated with 25% higher customer engagement.

Earlier, I established information security practices and led LGPD alignment and RPA initiatives at Vivara S.A. Across financial services roles, I managed compliance and risk programs, and I’m seeking remote, part-time or fractional leadership and consulting engagements with international organizations.

Experience

Work history, roles, and key accomplishments

Current

Digital Transformation Consultant

Current

Eco Armario Hombres & Atrium

Jan 2026 - Present (10 months)

Advise two apparel retail businesses on digital transformation, operational processes, and technology-enabled commercial growth. Support TikTok-led sales, live-selling workflows, and digital customer engagement.

Digital Transformation Ecommerce Social Commerce CRM Conversational AI AI Customer Engagement Process Improvement

Head of Technology, E-commerce & Process Optimization

Maxior Joias

Oct 2022 - Nov 2025 (3 years 1 month)

Led digital transformation initiatives associated with a 20% improvement in operational efficiency. Developed e-commerce applications and tools, contributing to a 20% increase in online sales.

Digital Transformation Ecommerce CRM Marketing Automation Process Optimization Cross functional Leadership

Information Security & Process Automation Manager

Vivara S.A.

Mar 2017 - May 2022 (5 years 2 months)

Established information security practices, including training, audits, and supporting tools. Led initiatives to align organizational practices with Brazil's General Data Protection Law (LGPD) and directed RPA projects.

Infosec LGPD Robotic Process Automation Process Automation Audit Training

Partner, Compliance & Risk Management

Solis Investments

Jun 2016 - Feb 2017 (8 months)

Led compliance and risk management activities in a financial services environment regulated by CVM and ANBIMA. Designed governance practices for credit, operational, and market risk and engaged with regulators.

Compliance Risk Management Governance Credit Risk Operational Risk Market Risk Regulatory Engagement

Risk & Compliance Manager

Banco Industrial do Brasil

Oct 2010 - Jun 2016 (5 years 8 months)

Managed market, credit, liquidity, and operational risk programs; advised senior leadership on regulatory and risk matters. Implemented environmental and social risk governance aligned with regulatory requirements.

Risk Management Compliance Market Risk Credit Risk Liquidity Risk Operational Risk Environmental and Social Risk

Senior Audit, Operational Risk, Consulting and Supply Chain Roles

Cyrela Brazil Realty; Banco Intercap; Deloitte; Siemens Auto

Jan 2002 - Dec 2010 (8 years 11 months)

Progressed through senior audit, operational risk, consulting, and supply chain roles across real estate, banking, professional services, and manufacturing.

Audit Operational Risk Consulting Supply Chain