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Mohamad SoueidMS
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Mohamad Soueid

@mohamadsoueid

Head of IT at Cinepolis Brazil, where I grew loyalty membership by over 700% and advance digital transformation.

Brazil
Message

At Cinepolis, I lead IT for Brazil, aligning technology strategy with business growth and digital modernization. I report to the Brazil CEO and Global CIO and lead initiatives across technology operations, cybersecurity, innovation and customer experience.

At Cinepolis, I increased loyalty program membership growth by over 700%, renewed more than 8,000 technology assets and accelerated laser projection modernization across the cinema network. I also contributed to market share growth through digital commerce initiatives.

At Carrefour Brazil, I worked across MarTech, digital commerce integrations, data platforms and customer engagement technologies. Data-driven marketing initiatives increased customer retention by 45%, while shopping cart availability reached 97%.

Alongside my industry work, I teach, research and mentor at FIA Business School, supporting innovation programs and executive education in digital transformation, agile culture and product management.

Experience

Work history, roles, and key accomplishments

Cinepolis logoCI
Current

Head of Information Technology | Digital Transformation & Innovation

Mar 2023 - Present (3 years 7 months)

Head of Information Technology for Brazil, leading enterprise technology strategy, digital transformation, innovation, cybersecurity, infrastructure, applications, projection systems, customer experience and business technology initiatives across the organization.

Reporting directly to the Brazil CEO and Global CIO, responsible for aligning technology investments with business growth objectives,

Cinepolis logoCI
Current

Head of Information Technology

Mar 2023 - Present (3 years 7 months)

Head of the entire Information Technology team and the Projection & Sound area (technology operation for cinemas in the territory). Responsible for the total management of IT operations, governance, infrastructure, security, monitoring, projects, budget, people and support for the company's entire IT area, as well as the "image and sound" for all digital projectors and systems digital sound in Bra

FIA Business School logoFS
Current

StartUp Mentor - PROFUTURO STARUP LAB

Aug 2019 - Present (7 years 2 months)

Startup Mentor, Professor and Advisory Board Member supporting innovation programs, entrepreneurship initiatives and accelerated startup development.

Responsible for mentoring founders and delivering executive education focused on Digital Transformation, Innovation, Agile Culture, Product Management, LGPD, MarTech and Business Technology.

Core Areas:

Innovation | Entrepreneurship | Digital Tran

FIA Business School logoFS
Current

Mentor of PROFUTURO STARTUP LAB

Aug 2019 - Present (7 years 2 months)

Co-founder, Full Member and mentor of startups accelerated by the program. Professor of the subjects “Regulation for Startups”, “Product Backlog”, “MARTECH” and “Agile Culture & Projects”.

Cinepolis logoCI

IT Manager

May 2022 - Mar 2023 (10 months)

IT Manager responsible for Technology Operations, Infrastructure, Information Security, IT Projects, Service Delivery and Enterprise Systems supporting nationwide business operations.
Led multidisciplinary teams focused on operational excellence, service reliability, automation and technology modernization.

Key Responsibilities:

• Manage enterprise infrastructure, information security and techno

FIA Business School logoFS

Professor

Jan 2020 - Mar 2023 (3 years 2 months)

https://orcid.org/0000-0002-8131-2174

Guest Professor and Researcher delivering executive education programs focused on Digital Transformation, Agile Organizations, Innovation Management, Technology Leadership and Organizational Culture.

Speaker and contributor in academic and professional initiatives related to business transformation, technology strategy and innovation.

FIA Business School logoFS

Business Teacher

Jan 2020 - Mar 2023 (3 years 2 months)

Teacher for Business, Agile and Technology for MBA and graduation students.

Carrefour Brazil logoCB

IT Coordinator

Oct 2021 - May 2022 (7 months)

IT Coordinator at Carrefour Brazil for projects, maintenance, support and improvements of Digital Marketing systems (MARTECH): product ecosystem in Google Ads, Product Videos Ads (Google/Youtube), Integrations with Social Media (Facebook/Meta and Instagram), Local Inventory Ads (Google Shopping), ERPs (legacy and proprietary systems for offers and Promotions), through Google Cloud Platform (GCP) c

Carrefour Brazil logoCB

IT Coordinator | Martech, Data Analytics & Customer Experience

Oct 2021 - May 2022 (7 months)

IT Coordinator responsible for Marketing Technology (MarTech), Digital Commerce Integrations, Data Platforms and Customer Engagement Technologies within Carrefour Brazil.
Led strategic initiatives connecting Digital Marketing, E-commerce, Cloud Platforms, APIs and Customer Data ecosystems to improve customer acquisition, retention and omnichannel performance.

Key Responsibilities:

• Manage MarTe

Carrefour Brazil logoCB

Agile Project Manager - Digital Transformation | Data & Analytics | Business Gro

Aug 2020 - Sep 2021 (1 year 1 month)

Agile Project Manager and Scrum Master leading cross-functional teams responsible for Promotional Systems, CRM Platforms, Couponing Ecosystem and Enterprise Integrations.

Managed large-scale transformation initiatives involving legacy systems modernization, digital commerce integration and customer engagement platforms.

Key Responsibilities:

• Lead Agile Transformation initiatives using Scrum a

Carrefour Brazil logoCB

Agile Project Manager

Aug 2020 - Sep 2021 (1 year 1 month)

IT Project Manager and Scrum Master for the Promotional, Couponing and CRM teams, responsible for delivering projects integrating proprietary (legacy) ERPs with the E-Commerce platform, migrating the promotional engine/discounts at the POS (France/Brazil) and redesigning the Couponing intelligence with integration of Mobile, E-commerce, Banco Carrefour, GCP (Data Lake), TAS (Self Service Totems) a

Cia Makers logoCM

Professor

Jul 2019 - Aug 2020 (1 year 1 month)

Designer de aprendizagem no curso de "CULTURA ÁGIL - AGILIDADE ALÉM DE T.I".
Mentor da Academia Ágil.
Professor de Scrum.

Cia Makers logoCM

IT Teacher

Jul 2019 - Aug 2020 (1 year 1 month)

Teacher for "Agile Culture","Kanban fot IT" and "Scrum".

MERCURIUS Human Skills logoMS

Co-Founder

Aug 2019 - Jul 2020 (11 months)

Startup aimed at improving automated processes of organizational culture, organizational climate, HR selection processes and training and development processes.

Education

Degrees, certifications, and relevant coursework

CR

Crescimentum

Líder do Futuro Executivo

May 2026

BA

Barco

Barco Certified Expert

Feb 2024

PE

Pink Elephant

ITIL v4

Sep 2024

FS

FIA Business School

Professional Master's Degree in Business Administration – Business Management, Gestão de Negócios.

2019 - 2020

FP

Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo

Graduate Studies in Innovation and New Business Development, Inovação e Novos Negócios.

2020 - 2020

Areas of Study:
• Innovation Strategy
• Digital Business Models
• Entrepreneurship
• Emerging Technologies
• Technology Commercialization
• Corporate Innovation
• Business Transformation
• Product Innovation

SA

Scrum Alliance

Certified ScrumMaster®

Dec 2018

UD

Udemy

Curso Gestão Ágil com Scrum e Getting This Done.

Dec 2018

UD

Udemy

Agile Crash Course: Agile Project Management.

Dec 2018

UP

Universidade Bandeirante de São Paulo

Bacharelado em Direito, Direito

2006 - 2010

CE

Colégio Pentágono de Ensino

Technology Degree in Data Processing and Software Development, Data Processing

2002 - 2004

Software Development | Technology Foundations | Systems Analysis | Programming | Information Technology

Tech stack

Software and tools used professionally

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