Roberto Isasmendi

Customer Success Manager at Kuyen Labs, focusing on driving adoption, retention, and expansion for technical B2B products.

RESPONSIBILITIES
- Product development Oversight: Lead and coordinate a development team of 8+ people remotely on outsourcing projects.
- Project Planning, Roadmaps Definition. Define project scope, objectives and deadlines.
- Task Management: Prioritize tasks to align with overarching business objectives.
- Stakeholder Interaction: Designed and executed a standardized reporting format for project

RESPONSIBILITIES:
- Backlog prioritization and requirement gathering, writing the stories working together with the Product Owner and stakeholders.
- Test suite definition together with the QA team.
- Lead Agile ceremonies such as Refinement, Planning, and Review.

KEY ACCOMPLISHMENTS:
- Lead Business Analyst for 2 applications that went into production meeting the deadlines set by our Clients.
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RESPONSIBILITIES
- Open the Ahorro Plus (loyalty program app for SMEs) offices in my city and start its operations.
- Recruit and manage a team of 5 sales people working to sign up SMEs to our network.
- Create and monitor Online and Offline Marketing campaigns with the aim of adding new users and shops.

KEY ACCOMPLISHMENTS
- Added 150 new SMEs to the program, by running Online and Offline Campai

RESPONSIBILITIES
- Support to the Sales Executives Team and Trade Marketing Team in the NOA region (Northwest Argentina).

KEY ACCOMPLISHMENTS
- Conducted the analysis and implementation to replace the existing Display Coolers line for a new one in more than 150 points of sale, taking into account the logistics costs, repayment and ROI.

Member of the founding team of AIESEC in Tucumán, Argentina.

RESPONSIBILITIES
- In charge of recruitment, training and retention of new members.

KEY ACCOMPLISHMENTS
- I was part of the founding team for the NGO chapter in my local city. During the 1 year-role I was able to grow the team to 9 people, training them in
their roles according to the mission and values of the organization.

Marketing Internship through AIESEC in Projeto Enxame, an NGO based in Fortaleza, Brazil.

HTML, CSS, Javascript, React.js, Node.js, Express, MongoDB, GIT, Github.

https://rollingcodeschool.com/

Winner of a Scolarship called “Argentine Digital Talent” by Digital House to participate in a Web Full-
Stack programming bootcamp.

Javascript, Node.js, React.js, Express, HTML, CSS, Bootstrap, MySQL.

International Baccalaureate Exams: Certificates in Math, History and Advanced English.