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Robert Graham

@robertgraham

I resolve customer issues and deliver high-quality service in fast-paced remote and guest-facing environments.

Portugal
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What I'm looking for

I'm looking for a remote role or a position based in Portugal where I can use my customer service, communication, CRM, and issue-resolution skills to deliver high-quality support.

I've spent over five years resolving customer issues and delivering high-quality service in fast-paced guest-facing environments.

At Barrow upon Soar Club, I handled guest relations and bookings while working as head bartender, managing complaints and inquiries professionally and building rapport with clients.

As a Stock Controller at BPX in Leicester, I managed stock control and inventory using digital tracking systems.

I'm comfortable with Microsoft Office, CRM and ticketing systems, Zoom, Teams, and phone-based customer support. I'm seeking a remote role or a position in Portugal where I can continue delivering reliable customer service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Lincoln logoUL

University of Lincoln

BSc, Sports Therapy

Pursued a BSc in Sports Therapy at the University of Lincoln, completing studies in September 2024.

Loughborough College logoLC

Loughborough College

Diploma of Higher Education

Completed a Diploma of Higher Education at Loughborough College in July 2019.

Tech stack

Software and tools used professionally

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