
Robert Graham
@robertgraham
I resolve customer issues and deliver high-quality service in fast-paced remote and guest-facing environments.
What I'm looking for
I've spent over five years resolving customer issues and delivering high-quality service in fast-paced guest-facing environments.
At Barrow upon Soar Club, I handled guest relations and bookings while working as head bartender, managing complaints and inquiries professionally and building rapport with clients.
As a Stock Controller at BPX in Leicester, I managed stock control and inventory using digital tracking systems.
I'm comfortable with Microsoft Office, CRM and ticketing systems, Zoom, Teams, and phone-based customer support. I'm seeking a remote role or a position in Portugal where I can continue delivering reliable customer service.
Experience
Work history, roles, and key accomplishments
Guest Relations & Bookings / Head bartender
Barrow upon Soar Club
Sep 2020 - Dec 2025 (5 years 3 months)
Managed guest relations and bookings while serving as head bartender, ensuring high customer satisfaction during peak hours.
Stock Controller
BPX
Jun 2023 - Sep 2023 (3 months)
Managed stock control and inventory using digital tracking systems.
Education
Degrees, certifications, and relevant coursework
University of Lincoln
BSc, Sports Therapy
Pursued a BSc in Sports Therapy at the University of Lincoln, completing studies in September 2024.
Loughborough College
Diploma of Higher Education
Completed a Diploma of Higher Education at Loughborough College in July 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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