Jackie Afankwah
@jackieafankwah
Experienced travel consultant with strong administrative and client relations skills.
What I'm looking for
I am a dedicated and detail-oriented professional with extensive experience in administrative roles and travel consultancy. My journey has equipped me with the ability to coordinate complex travel arrangements and provide exceptional customer service. I thrive in dynamic environments where I can utilize my problem-solving skills and attention to detail to ensure client satisfaction.
Throughout my career, I have successfully advised clients on travel options, facilitated accommodations, and ensured all necessary documentation is in order. My previous roles have honed my communication skills, allowing me to build strong relationships with clients and colleagues alike. I am passionate about creating memorable experiences for travelers while maintaining a high standard of service.
Experience
Work history, roles, and key accomplishments
Travel Consultant
Travel Padi Limited
Aug 2022 - Sep 2022 (1 month)
Advised clients on travel options, facilitated travel arrangements, and ensured all necessary documents were provided. Marketed and sold holiday packages while providing information about travel destinations and accommodations.
Food and Beverage Executive
Peduase Valley Resort
Sep 2021 - Sep 2022 (1 year)
Developed relationships with customers, ensured compliance with food safety regulations, and managed food service operations. Assisted the sales team in marketing events and handled guest reservations.
National Service Personnel
Ghana Civil Aviation Authority
Sep 2019 - Aug 2020 (11 months)
Managed front office operations, coordinated training programs, and resolved service issues. Maintained conference rooms and conducted inspections of incoming materials.
Industrial Attache - Food and Beverage
GS Plaza Hotel
Jul 2018 - Jul 2018 (0 months)
Worked in the Food and Beverage Department to enforce service standards, managed cash registers, and performed administrative tasks. Resolved customer complaints effectively.
Industrial Attache - Customer Service
Agricultural Development Bank
Jun 2017 - Aug 2017 (2 months)
Sold products and services, addressed customer complaints, and promoted the company brand through personalized service. Assisted customers with account openings and inquiries.
Industrial Attache - Credit Office
Opportunity International Bank
Jun 2017 - Aug 2017 (2 months)
Reviewed financial documents for borrowers, communicated with customers, and assembled necessary paperwork. Analyzed financial status to determine loan feasibility.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Arts, Tourism
2015 - 2019
Pursued a Bachelor of Arts in Tourism, focusing on the principles of tourism management, sustainable tourism practices, and the economic impact of tourism on local communities.
Mfantsiman Girls Senior High School
WASSCE, Business
2010 - 2013
Completed the West African Senior School Certificate Examination (WASSCE) with a focus on business studies, enhancing skills in management, economics, and accounting.
Andy Memorial School
BECE, General Education
2007 - 2010
Achieved the Basic Education Certificate Examination (BECE), laying the foundation for further education with a focus on core subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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