Open to opportunities

Robel User

@robeluser

I lead 24/7 operations as an Assistant Manager, improving safety, quality, and productivity through data-driven process improvement and accountability.

United States

Message

What I'm looking for

I’m looking for a role where I can lead day-to-day operations, improve safety and quality through process redesign, and use data and documentation to deliver measurable performance gains—while building strong, accountable teams.

I’m an operations leader with 7+ years of progressive experience managing people, processes, and logistics in regulated, high-volume environments. As an Assistant Manager—Operations, I oversee 24/7 operations for a licensed residential care facility, maintaining compliance with Washington State DSHS regulations through audit-ready documentation, standardized procedures, and routine internal inspections.

I strengthen performance by redesigning workflows, training, and accountability systems—standardizing staff training and reporting to reduce operational errors and improve quality. I’ve also redesigned procurement and inventory tracking to eliminate emergency purchasing, and I launched the facility’s digital presence and online advertising campaigns to improve occupancy and sustain full census.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager – Operations

Current

Fairwood Senior Home

Aug 2022 - Present (4 years)

Oversee 24/7 operations of a licensed residential care facility, leading caregiving staff across rotating shifts while maintaining compliance with Washington State DSHS regulations through audit-ready documentation and routine inspections. Implemented standardized staff training/reporting protocols, redesigned procurement and inventory tracking to reduce errors and shortages, and managed the facil

24 7 Operations Team Leadership Process Improvement Quality Assurance Procurement Inventory Management Supply Chain Coordination Workflow Design Online Advertising Microsoft Word Rotating Shift Supervision DSHS Audit Ready Documentation Standard Operating Procedures Inspections Digital Presence Occupancy Referral Pipeline Management

Operations Supervisor

Odom Corporation

Jun 2017 - Mar 2020 (2 years 9 months)

Managed daily logistics and loading operations supporting a 30+ truck delivery fleet serving retail and entertainment customers across the Seattle metropolitan area. Supervised warehouse and loading teams across multiple shifts, reduced fleet downtime through proactive vehicle maintenance coordination with Ryder, and consistently met strict customer delivery deadlines.

Operations Supervision Logistics Management Operations Coordination Warehouse and Loading Supervision Workflow Design Maintenance Coordination Stakeholder Management Fleet Operations Team Supervision Workflow Coordination On Time Delivery Ryder Coordination

Sales Associate

Bill Pierre Ford

Dec 2015 - Mar 2017 (1 year 3 months)

Exceeded monthly performance targets by 20%+ through disciplined daily outreach, structured follow-up, and consultative customer engagement. Built repeat and referral-based growth by maintaining customer relationships through product knowledge and personalized service.

Sales Outreach Follow up Product Knowledge Personalized Services