Rizki Dyah Hapsari
@rizkidyahhapsari
I manage accounts receivable, production workflows, and administrative operations for reliable delivery.
IndonesiaWhat I'm looking for
I've supported Amanah Sumber Kreasi's printing and production operations across Accounts Receivable, PPIC, customer service, and administrative supervision. I manage receivables, reconcile invoices and payments, calculate COGS, monitor inventory and order progress, and maintain accurate operational records.
As an Administrative Supervisor, I led seven administrative staff and coordinated production, warehouse, and customer service teams from order through delivery. I'm comfortable handling high-volume transactions, resolving customer and billing issues, and using Excel, Google Sheets, Xero, QuickBooks, Notion, and Trello to keep work moving.
Experience
Work history, roles, and key accomplishments
Administrative Supervisor
Amanah Sumber Kreasi
Aug 2024 - Dec 2025 (1 year 4 months)
Supervised a team of 7 administrative staff and coordinated production workflow from customer order through finishing and delivery. Served as escalation point for customer concerns and reported operational performance to management.
Production Planning & Inventory Control
Amanah Sumber Kreasi
Aug 2024 - Dec 2025 (1 year 4 months)
Managed order processing and customer inquiries across online and offline channels. Calculated Cost of Goods Sold (COGS) and prepared pricing recommendations while monitoring inventory and order progress.
Accounts Receivable
Amanah Sumber Kreasi
Jan 2019 - Dec 2024 (5 years 11 months)
Managed customer orders and payments, maintaining accurate petty cash records. Reconciled orders, payments, invoices, and receivables to ensure zero-error data accuracy.
Customer Service
Amanah Sumber Kreasi
Jan 2019 - Aug 2019 (7 months)
Assisted customers through online and in-person communication, resolving complaints and billing inquiries. Processed customer orders and built long-term client relationships.
Cashier
Clothing Store
Feb 2016 - Nov 2018 (2 years 9 months)
Handled 100+ daily cash and digital transactions with 100% accuracy while balancing the cash drawer. Increased daily sales through upselling and personalized recommendations.
Education
Degrees, certifications, and relevant coursework
Sebelas Maret University
Bachelor of Management, Financial Management
2009 - 2015
Pursued a Bachelor of Management with a focus on Financial Management, gaining a strong foundation in financial principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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