Riza Tabago
@rizatabago
Customer service professional and educator with strong communication, leadership, and event organization skills.
What I'm looking for
I’m a self-dedicated and highly motivated individual who aims to leverage my knowledge, skills and credentials to fill a position in your company. I bring a mix of customer-facing experience, teaching training, and leadership through hands-on roles.
I completed my Bachelor of Technology and Livelihood Education, Major in Home Economics at the University of Caloocan City, Cum Laude (2018–2022). Through this path, I built a foundation in practical learning, leadership, and communication, supported by strong performance from school to internship.
In work experience, I served as Server/Staff (Internship) at Shakey’s Pizza Parlor (360 hours, 2018) and completed an Educator (Internship) role at Manuel Luis Quezon High School (6 months, 2022). Most recently, I worked as a Customer Service Advocate at Optum Global Solutions (2023–2025), where I strengthened my customer service and problem-handling mindset.
I also expanded into operations and service-focused work as Head Business Administrator (2025–2026), alongside Electronic Products Assemble and Servicing NC II. I’ve earned relevant trainings and recognition, including Science and Technology Corporation programs and a SuperHero Award (2025), and I hold an Licensed Professional Teacher (LPT) license.
Experience
Work history, roles, and key accomplishments
Customer Service Advocate
Optum Global Solutions
Jan 2023 - Jan 2025 (2 years)
Worked as a Customer Service Advocate at Optum Global Solutions from 2023 to 2025, handling customer inquiries and service needs.
Educator Internship
Manuel Luis Quezon High School
Jan 2022 - Present (4 years 4 months)
Served as an educator intern in 2022 for 6 months, gaining classroom experience and supporting junior high instruction.
Server/Staff Internship
Shakey's Pizza Parlor
Jan 2018 - Present (8 years 4 months)
Completed a 2018 internship (360 hours) as a Senior High School server/staff at Shakey's Pizza Parlor, supporting daily service operations.
Education
Degrees, certifications, and relevant coursework
University of Caloocan City
Bachelor of Technology and Livelihood Education, Home Economics
2018 - 2022
Grade: Cum Laude
Earned a Bachelor of Technology and Livelihood Education with a major in Home Economics. Graduated cum laude.
Manuel Luis Quezon High School
Senior High School, Technical-Vocational Livelihood Track
2016 - 2018
Grade: With High Honor
Completed senior high school studies under the Technical-Vocational Livelihood Track.
St. Clare College of Caloocan City
Senior High School
Activities and societies: 360-hour internship (Server/Staff) at Shakey's Pizza Parlor, SM City Fairview (Novaliches, Quezon City).
Completed an internship as part of senior high school requirements, with 360 hours served at Shakey's Pizza Parlor (SM City Fairview).
Camarin High School
Junior High School
2012 - 2016
Completed junior high school education at Camarin High School.
Camarin Elementary School
Elementary School
2006 - 2012
Completed elementary education at Camarin Elementary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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