riya pradhan

Directed daily office operations, supported executive scheduling and meeting documentation, and enforced SOPs and compliance records with version control. Managed procurement, inventory, budgets, HR recruitment coordination, events, travel logistics, and facilities contracts while implementing process improvements that reduced administrative errors and strengthened compliance.

Led quality assurance for large-scale medical datasets by building QA frameworks, audit schedules, validation protocols, and compliance procedures. Implemented automated validation controls to reduce human error, conducted root-cause investigations for escalations, and reported audit/compliance findings to senior management while ensuring HIPAA adherence.

Led a team processing and validating healthcare datasets to ensure accuracy, completeness, and compliance with client specifications and HIPAA standards. Performed analysis to identify trends and correlations affecting outcomes, leveraged AI for preliminary analysis, and delivered dashboard-based reporting to support evidence-based decision-making.

Managed patient records, clinical documentation, filing systems, and database entries with full confidentiality and regulatory compliance. Transcribed physician dictations, enforced CAP and HIPAA standards, and produced weekly/monthly audit reports using structured statistical data.

Managed a portfolio of healthcare professional accounts by maintaining stakeholder relationships aligned to clinical and practice needs. Coordinated CME events, executed territory operations to improve prescription volumes and penetration, and negotiated with pharmacies/distribution centers while maintaining detailed sales and territory performance records.

Completed an Executive MBA in Operations Management in 2019.

Grade: Distinction

Earned an MSc in Biochemistry (Distinction) in 2017.

Grade: Distinction

Earned a BSc in Biotechnology (Distinction) in 2015.