Looking for a job

Riya Monga

@riyamonga

Message

I streamline procurement operations, supplier performance, and data-driven process improvements.

India

Message

What I'm looking for

I'm looking for a role where I can improve procurement and operational processes, use data to strengthen supplier performance, collaborate across teams, and deliver measurable business value.

At Accenture’s Seriti Project, I manage and process over 10,000 procurement orders across the end-to-end lifecycle, from vendor onboarding and PO creation to invoicing, reporting, and issue resolution. I’ve helped reduce turnaround time by 15% by collaborating with vendors and internal teams to improve supply chain operations.

I also bring experience supporting Google Pay operations, where I resolved service issues, tracked team KPIs, delivered performance reports, conducted quality reviews, and supported escalations. I use procurement insights, supplier KPIs, and data analysis to identify savings opportunities, strengthen compliance, and support business decisions.

Experience

Work history, roles, and key accomplishments

Senior Analyst – Procurement

Accenture-Seriti Project

Aug 2023 - Apr 2026 (2 years 8 months)

Managed and processed over 10,000 procurement orders, ensuring accuracy and compliance. Collaborated with vendors and internal teams to streamline supply chain operations, reducing turnaround time by 15%.

Excel SAP Oracle Cloud Procurement Power BI Tableau ERP Stakeholder Management Data Analysis Process Improvement

Subject Matter Expert- Google pay

Accenture-Google Pay Project

May 2022 - Aug 2023 (1 year 3 months)

Evaluated user requirements and resolved technical issues related to Google Pay services. Delivered daily performance and quality reports and helped manage team KPIs including AHT, CSAT, and Quality metrics.

Google Pay Customer Support KPI Management Reporting Data Analysis Escalation Management Training Mentorship

Student Success Coach

Unacademy

Jan 2021 - Dec 2022 (1 year 11 months)

Identified potential customers and generated qualified leads through research, networking, and outbound outreach. Built and maintained a strong sales pipeline and conducted market mapping and competitor analysis.

Sales Lead Generation Market Research Networking Customer Relationship Management Sales Presentations Negotiation

Student Success Coach

Aakash Institute

Jan 2020 - Feb 2021 (1 year 1 month)

Coordinated creation and deployment of digital marketing collateral including videos, social media posts, and newsletters. Developed and executed branding strategies to raise product awareness through webinars, email campaigns, and trade shows.

Digital Marketing Branding Market Research Lead Generation Customer Relationship Management Sales Presentations

Education

Degrees, certifications, and relevant coursework

Narsee Monjee College of Commerce and Economics

Master of Business Administration (MBA), Business Administration

2025 -

Activities and societies: Management Consultant; Identify partnerships, new markets, and growth opportunities; Member of modern United Nations; Case Competitions- Tata Imagination Challenge, Flipkart WiRED, Hult Prize; Publish research papers; Contribute to business magazines or blogs

Pursuing Master of Business Administration (MBA) with focus on management consulting, partnerships, and growth opportunities.

Academy Hubspot

Digital Marketing, Digital Marketing

2024 - 2025

Activities and societies: Search Engine Marketing SEM / Google Ads; Search Engine Optimization SEO- On-page SEO (titles, content, meta tags); Social Media Marketing SMM- Content planning and scheduling, Engagement strategies; Email Marketing- Email campaign creation, Automation sequences, Newsletter design, A/B testing subject lines; Web Analytics

Completed digital marketing training covering SEM, SEO, social media marketing, email marketing, and web analytics.