Ritwik Chaurasia

I'm currently helping Lodha BelleVie regional leadership use Tableau and Zoho CRM data to identify high-performing zones, contributing to an 8% revenue lift across Navi Mumbai. I translate client requirements into CRM workflows, diagnose post-onboarding issues, and reduced CRM data errors by 15%.

At Petpooja, I worked directly with F&B clients across a 100,000+ outlet platform, matching requirements to product configurations and shaping dashboard, payment, and settlement improvements. I turned client conversations into structured requirements and user stories while helping improve adoption and reduce churn.

At DHL, I advised Cisco, HP, and Samsung on supply planning, inventory optimization, supplier performance, and reporting. Using TMS, WMS, Power BI, and Excel, I helped lift Cisco delivery accuracy from 96% to 98% through distribution-channel optimization.

My background combines business analytics, operations and supply chain, and computer engineering. I enjoy connecting stakeholder needs, operational data, and product capabilities into practical recommendations.