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Rita Eshiet

@ritaeshiet

Direct Sales Executive at UNITED BANK FOR AFRICA (UBA), driving sales and tailoring strategies to clients.

At UNITED BANK FOR AFRICA (UBA), I bring in strong sales numbers and develop customized strategies for individual clients, supporting customer satisfaction and retention. I also review competitors’ strategies to inform how I sell products and services.

Previously, as a Direct Sales Agent at STANBIC IBTC BANK, I resolved customer complaints and followed up with clients to encourage repeat business. I also negotiated with clients and closed deals that contributed to revenue goals.

Experience

Work history, roles, and key accomplishments

Current

Direct Sales Executive

Current

United Bank for Africa (UBA)

Feb 2021 - Present (5 years 8 months)

Drove team revenue totals by bringing in top sales numbers and developed customized sales strategies for individual clients, leading to improved customer satisfaction and retention. Analyzed competitors' strategies and coordinated customer appointments efficiently.

Sales Strategy Customer Relationship Management Competitive Analysis Time Management Excel

Direct Sales Agent

Stanbic IBTC Bank

Feb 2012 - Dec 2020 (8 years 10 months)

Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions and resolved complaints swiftly. Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business, and managed complex negotiations to exceed revenue goals.

Customer Satisfaction Complaint Resolution Customer Relationship Management Negotiation Sales

Public Relation Officer/ Administration Officer

Compado Industrial Services

Jan 2009 - Dec 2011 (2 years 11 months)

Mentored junior staff members and maintained strict adherence to industry regulations. Enhanced communication between team members and established effective relationships with key stakeholders, improving department efficiency by streamlining policies and processes.

Mentorship Regulatory Compliance Communication Skills Stakeholder Management Process Improvement

Administrative Officer

Max-Lee Resource Company

Jan 2003 - Dec 2008 (5 years 11 months)

Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports. Managed files and records for clients, updated reports, managed accounts, and enhanced overall office productivity through effective staff management.

Record keeping Invoice Processing Financial Reporting File Management Staff Management