rishpa shrestha

Managed customer insurance details accurately to support efficient service and informed insurance recommendations. Provided insurance options for motor, home, van, travel, etc., and ensured customer inquiries and issues were addressed with professionalism and care.

Coordinated youth group activities, organized seminars and training sessions, and managed fundraising events. Handled email management, content creation, and data management for the organization.

Provided excellent customer service with a professional demeanor, utilizing strong verbal and written communication and interpersonal skills. Resolved client inquiries and issues quickly and effectively over the phone.

Prepared comprehensive reports and professional correspondence by organizing and analyzing information. Collaborated with internal and external units to coordinate tasks and support cross-functional projects, and assisted in developing policies and procedures.

Trained in GDS systems (Sabre, Amadeus, Farelogix) and proficient in booking corporate travel. Utilized problem-solving skills to resolve travel-related issues and provided excellent customer service.

Handled product designing and digital marketing, and prepared project status reports by collecting and analyzing information. Updated knowledge and skills to keep up with advancements in computer technology.

Pursuing a Master's degree in Data Science.

Completed a Bachelor of Arts in Computer Application and Mathematics.

Completed Senior Secondary education in Class 12th under the CBSE Board.