Looking for a job

Garrett Riner

@rinerg

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Technical Support Rep with a passion for helping clients navigate their technological needs.

United States

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What I'm looking for

I am looking for a job that offers a flexible schedule and allows me to spend more time with my family. I’m strongly driven, which is evident through my current employment and roles I must take to secure our future. This drive is, in part, thanks to the love and support of my family, and I want to make sure I give them the same dedication I give to my work.

Hello,

My name is Garrett Riner but most call me Lee.

I am a recent Computer Science graduate with a Bachelors from Columbus State University and an Associates in Network Engineering from Southern Crescent Technical College.

I've had many experiences in client support, technical sales specifically with a fortune 500 company like Parker Hannifin. I also have experience as an appliance appliance technician and installer with experience repairing hardware as well as electronics.

Through these experiences I've been able to gain proficient technical knowledge, strong analytical skills, problem solving and interpersonal communications skills.

I am very mechanically inclined as well as versed in software, operating systems, cloud services and most high level coding languages.

Outside of work I like to delve into my many projects.

I work on cars and maintain a fleet which I offer for services. I've built and modified 3d printers, writing my own Marlin firmware for embedded systems, also I am restoring a classic which I to compete compete with in track events.

Experience

Current

Driver

Current

Uber

Jun 2022 - Present (1 year 11 months)

- Duties included maintaining a vehicle, maintaining 100% clean driver record, ensured customer satisfaction, maintained 5-star rating.
- 🜂 Hotshot driving from Columbus, GA to Atlanta, GA.
- Offered WAV transportation for those with assistive devices and service animals.

Full-Time Student

Columbus State University

Sep 2017 - Jun 2022 (4 years 9 months)

- Most improved.
- Adept at working across departments, with faculty, administrators, and students.
- Excellent written communication skills and group collaborator.

Fraud Analyst

TSYS

Nov 2022 - Dec 2022 (1 month)

- Account reviews and audits.
- Risk assessment.
- Operating procedure development.
- Incident management procedures.

Customer Service Representative

24-7 Intouch

Jun 2014 - Jan 2015 (7 months)

- L1 support for Netflix clients.
- Solved on average 60 phone call queries everyday.

Technical Sales Specialist

Parker Hannifin

Feb 2015 - Feb 2017 (2 years)

- Contracted to travel to location and demonstrate the value of new biomedical technologies.
- Resolved queries from a diverse non-technical clientele.
- Solo travel responsibilities.