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Rikki User

@rikkigreer

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Experienced Program Manager skilled in data reporting and project management.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am an experienced and results-oriented Program Manager with a strong background in data reporting, project management, and cross-functional collaboration. My expertise lies in aligning strategic goals with execution, streamlining processes, and driving efficiency across programs. I am adept at using automation tools and technologies like Alteryx and UiPath to optimize workflows and deliver measurable results.

In my current role as an eComm Program Operations Strategist at Dick's Sporting Goods, I lead the execution of key eCommerce programs, ensuring seamless collaboration among global teams. I deliver detailed reports and data insights to monitor performance, manage risk, and drive improvements. My hands-on approach and clear communication have been instrumental in keeping complex projects on track in fast-paced environments.

Throughout my career, I have successfully managed product data for over 1,500 SKUs monthly, led initiatives to improve operational efficiency, and developed tools to enhance data tracking and reporting. I am passionate about mentoring my team and fostering a collaborative environment that drives success.

Experience

Work history, roles, and key accomplishments

eComm Program Operations Strategist

Dick's Sporting Goods CSC

Jan 2025 - Present (5 months)

Led the execution of key eCommerce programs, aligning teams and stakeholders across the business. Delivered detailed reports and data insights to monitor performance, manage risk, and drive improvements, coordinating with global teams for seamless collaboration. Managed a rotating team of three, providing mentorship and direction, while utilizing Alteryx and UiPath to automate workflows and improv

Program Management Data Reporting Team Leadership Alteryx Workflow Optimization Stakeholder Management

eComm Content Specialist

Dick's Sporting Goods CSC

Aug 2020 - Present (4 years 10 months)

Managed product data setup and maintenance for over 1,500 SKUs monthly, enhancing digital merchandising and customer experience. Led the Inactives Task Force and the Fix-It initiative to reactivate SKUs, ensure accuracy, and address recurring operational issues. Collaborated with the Citizen Developers program to build automated workflows with Alteryx and contributed data-driven insights to sales

SKU Reactivation Workflow Automation Alteryx Data Analysis Cross Departmental Planning

Assistant Buyer – Youth Athletic Footwear

Dick's Sporting Goods CSC

Dec 2018 - Present (6 years 6 months)

Supported seasonal assortment planning with major vendors, ensuring alignment with customer demand and market trends. Developed and presented business recaps and performance analyses to inform future buying decisions. Created tools and templates to improve data tracking, reporting, and team productivity, while onboarding and training new team members.

Assortment Planning Vendor Management Business Analysis performance reporting Data Tracking Productivity Training Product Strategy

Merchandise Administrator – Youth Athletic Footwear

Dick's Sporting Goods CSC

Dec 2016 - Present (8 years 6 months)

Managed vendor-direct product selection for online sales and ensured smooth execution of product launches. Tracked and analyzed weekly sales data to provide actionable insights to category leaders. Oversaw the sample process for youth footwear categories, maintained timely communication on product status, and handled product data entry for marketing and eCommerce launches.