Rienz Ivan Otiong

Built customer-facing and internal web apps from scratch and maintained existing ones, including lighting configurators, calculators, and an AI chatbot using Nuxt 3. Owned frontend implementation, API integration, and chatbot UI design, including streaming responses from a LangChain Python backend.

Led a team of 3 in building a customer-facing digital insurance platform for end-to-end non-face-to-face customer journeys during COVID. Delivered frontend features for insurance plan listing, quotations, and payment integration.

Utilized various JavaScript frameworks such as React, Angular, or Vue.js to create scalable and efficient front-end solutions for international clients. Communicated effectively with clients to understand requirements and provide technical guidance.

Built responsive web applications for an edtech startup using Vue.js, contributing across both frontend and backend development. Helped lead the UI library to standardize reusable components, layouts, and branding across multiple projects.

Built responsive and interactive web applications using Angular and Symfony. Developed frontend features and backend-integrated functionality to deliver complete product experiences.

Wrote clean, efficient, and scalable front-end code using CodeIgniter framework to create web applications.

Analyzed incident trends and identified recurring issues to proactively address root causes. Collaborated with technical teams to conduct in-depth root cause analysis for recurring or severe incidents.