Richmond Appiah

I’m an IT Specialist and Cybersecurity Analyst based in Nigel, combining hands-on training from dual Google Professional Certifications with a practical, security-first mindset. I focus on threat defense through security logs, SIEM tools, and incident response—while keeping support work efficient and user-centered.

I’m highly proficient in system administration and troubleshooting across Linux and Windows environments, including Active Directory. I use TCP/IP fundamentals, DNS, UDP, firewalls, and packet analysis (Wireshark) to identify unauthorized access attempts and security vulnerabilities.

In my security operations practice, I perform log analysis, threat detection, and investigation workflows using Linux CLI, Bash, SQL, and Python. I also document system configurations and troubleshooting steps in clean, professional technical reports to keep decisions transparent and repeatable.

Beyond technical work, I bring over 3 years of entrepreneurial experience as a business owner, delivering high-patience customer service and handling day-to-day operations. That background sharpened my customer relationship management, time management, adaptability, and data privacy awareness—qualities I bring to an agile IT support or security operations team.