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RICHARD FRIMPONG RF
Open to opportunities

RICHARD FRIMPONG

@richardfrimpong

Security Officer and Banking Assistant, delivering incident reduction, accurate transactions, and strong customer service.

Ghana
Message

What I'm looking for

I’m looking for a dynamic role where I can apply my security and banking experience—maintaining safety, serving customers professionally, and improving efficiency through teamwork and problem-solving.

I’m a reliable and dedicated security professional with over three years of experience in security services and banking operations. At Thomas Security Service, I strengthened safety through regular patrols and monitoring, helping reduce incidents by 15%.

I also bring banking support experience from GCB Bank PLC, where I processed customer transactions (deposits and withdrawals) with 100% accuracy. I assist with verifying customer documentation to support regulatory compliance and help the team balance daily accounts for efficient operations.

Across both roles, I’m detail-oriented and proactive—handling customer inquiries under pressure, training new hires on safety procedures and emergency response protocols, and preparing detailed incident reports to improve documentation accuracy. I’m now seeking a dynamic role where my teamwork, problem-solving, and customer service skills can drive organizational objectives.

Experience

Work history, roles, and key accomplishments

GP
Current

Banking Assistant (Contract)

GCB Bank PLC

Aug 2024 - Present (1 year 10 months)

Processed customer deposits and withdrawals with 100% accuracy and supported verification of customer documentation for regulatory compliance. Balanced daily accounts and delivered customer service that improved satisfaction ratings by 5% while promoting banking products.

Education

Degrees, certifications, and relevant coursework

SS

Salvation Army Senior High School

West African Senior School Certificate Examination (WASSCE), General Arts

Completed the West African Senior School Certificate Examination (WASSCE) in General Arts, graduating in June 2020.

Tech stack

Software and tools used professionally

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